I would try any other Ford dealership first. There are a lot of 12-year-old vehicles on the road, and if your dealer considers yours "too old" I would tell them that's a real good reason to not buy a new truck from them if they can't take care of it later. Geez, I lost the keys to my Ma's '95 Grand Caravan and my dealer made me two new ones for free last year. (They like me because I fix car radios very inexpensively for them and I save their customers a lot of money). They still had the code available through Chrysler by just supplying the VIN number. They even have the keys in stock to duplicate them from the '60s.
I can't believe every Ford dealer is going to give you the same lame answer. That would imply they throw out all their key-making equipment when it reaches a certain age. The parts department is there to take care of their customers' needs. Sounds to me like they're not doing that. The exception to my complaint would be if this is a recently new dealership and they never had the equipment. That would be a good reason to visit a different one.
Thursday, June 6th, 2013 AT 1:46 PM