1999 Oldsmobile Intrigue Power Window Problem

Tiny
IRISHH7
  • MEMBER
  • 1999 OLDSMOBILE INTRIGUE
  • 2WD
  • AUTOMATIC
  • 75,000 MILES
I have a 1999 Oldsmobile Intrigue where the passenger front & rear power windows won't work. When pushing the button there isn't anything (no sound, etc.). The driver side master switch doesn't work either window either. It only works the driver side front and back window. Could this indicate that the driver master switch needs to be replaced, or maybe the passenger front & rear switches, or maybe all three?

Thank you for your help.
Friday, May 29th, 2015 AT 7:08 PM

12 Replies

Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 108,192 POSTS
If both windows stopped at the same time, there is a good chance the master switch is bad. You need to remove it from the door and check to see if there is both power into those switches and power out. If there is no power out, replace the switch. If there is power out, you have a short at some point between the MS and the passenger side.
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Friday, May 29th, 2015 AT 8:11 PM
Tiny
IRISHH7
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Thank you so much for the quick reply and info! I think I will order a new master switch and see if that solves the problem.
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Friday, May 29th, 2015 AT 9:14 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
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Let me know how it works out for you.
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Saturday, May 30th, 2015 AT 7:47 PM
Tiny
IRISHH7
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Hi! Just tried to replace the master switch, today, with a new one I bought from Amazon. It works the same as the switch I was replacing (the passenger front and rear windows still won't work). Is it possible that maybe the new master switch is defective? I am going to try replacing one of the door switches next just to make sure it isn't one of them (I really don't think it is though). If it is a short of broken wire where do I start?

Thank you for any help you can give me.
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Saturday, June 6th, 2015 AT 12:22 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
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If it does the same thing, don't spend any more money on switches. You need to start checking for power to the switches. Do me a favor, start by checking the wiring between the doors and the door frame. From opening and closing all the time, that seems to be the first place they break.
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Sunday, June 7th, 2015 AT 7:28 PM
Tiny
IRISHH7
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  • 7 POSTS
Hi! Thank you. Should I check the wiring on the driver side door only, or on the other doors also? Would the wiring be found in the rubber "boot" covering when the door is open or are there other areas you would suggest? Thank you, again.
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Thursday, June 11th, 2015 AT 1:01 AM
Tiny
IRISHH7
  • MEMBER
  • 7 POSTS
Hi again. A more detailed description of the original problem - my apologies for not describing this better from the start. Maybe this can give you a better idea of what I should be looking for. In late February of this year, I put the front passenger power window down a little bit. I couldn't put it back up using the switch on that side, however, the master switch on the drivers side did put it back up. I didn't mess with it again because I didn't want to be stuck with a window that wouldn't go back up during bad weather. When I went to check on it, again, in mid to late May, I discovered that neither switch would work for that window plus the back passenger window also didn't work from either switch. I don't know if the back passenger window failed at the same time as the front or before or after. The master switch works both the driver side and back passenger windows just fine. The replacement switch I bought works the same. I have read that this particular brand of switch can sometimes be defective, although I would think if that was the case it would maybe work some of the other windows and not work just like the one I was trying to replace. Do you think an electronic cleaner/conductor could help? I have read that sometimes the connections on these switches don't make the correct contact because corrosion, etc. Builds up on them. Once again, thank you for all of your time and help. It is very much appreciated!
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Thursday, June 11th, 2015 AT 7:32 AM
Tiny
JACOBANDNICKOLAS
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I have to be honest, since the rear one doesn't work either, something tells me there must be a broken wire at some point. Have you checked to see if there is power "out" from the driver's switch when you actuated it for the passenger side windows?
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Monday, June 15th, 2015 AT 8:17 PM
Tiny
IRISHH7
  • MEMBER
  • 7 POSTS
Hi! You are right about the switch - the new back passenger one didn't make any difference. I have not checked to see if there is power out from the master switch to the passenger side windows. I don't know how to go about doing that. Do I need any specific tools, etc? Also, as another possible cause, do you think it could be a bad window regulator and motor in the windows causing this. I have read that they fail a lot in this specific car.

Thank you for your help.
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Tuesday, June 16th, 2015 AT 7:29 AM
Tiny
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It could be the a motor issue, but we need to see if there is power available. Remove the door panel and disconnect the plug to the window motor. Using a test light or a multi meter, actuate the window and see if power is at the plug. Let me know what you find.
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Tuesday, June 16th, 2015 AT 7:22 PM
Tiny
IRISHH7
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Thank you. I will try that.
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Wednesday, June 17th, 2015 AT 6:29 AM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
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Let me know what you find. Just FYI, there will be two wires going to the motor. One will get power in the up position and the other when putting the window down. Just make sure you have a good ground when you check it.
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Thursday, June 18th, 2015 AT 7:12 PM

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