2009 Jeep Liberty radio issue

JDBATES85

MEMBER
2009 JEEP LIBERTY
90,000 MILES

Okay, this is actually my girlfriends car so bare with me. Why she didn't take it back to the dealership when she initially realized the problem is beyond me. Anyways, the radio doesn't work. The time is displayed so I believe that rules out a fuse issue. Other then the clock, nothing works on the face of her factory radio. I did hold the power and eject button down for approximately 5 seconds, then the number 030280749031 pops up on the display screen. Also, this car was in a dealerships lot a month ago and the radio hasn't worked this entire time. I say that, because I have read it might be an issue with the battery getting disconnected or replaced with out the radio being turned off. It does look like a brand new battery was installed. Anyways, all help would be greatly appreciated. Thanks guys!

3 Replies

HMAC300

MECHANIC
48,601 POSTS

Take it back to the dealer complain an dhave them reinstall the security code so it will work

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Thursday, July 25th, 2013 AT 6:06 AM

JDBATES85

MEMBER
2 POSTS

I should have clarified this earlier, I have tried the dealership. She didn't go to a major used cars lot, to be fair they are not exactly a cut throat dealership either. Regardless the customer service has not been superb. I dropped the vehicle last weekend. They said to give them an hour, 3 hours later the Jeep is still parked where I left it. My complaint leads to an argument. Yadi yadi yada. Bottom line, I need to see if I can fix this myself. Whats this security code you speak of sir?