Window motor or actuator replacement

Tiny
PLAINS2HILLS
  • MEMBER
  • 2015 TOYOTA HIGHLANDER
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 35,000 MILES
My drivers side window quit working about a week ago. I can still operate all other windows from the drivers switches, just not the drivers side window. When I push the drivers window button I can hear a click noise where I believe the window motor is, but that is all. I’m guessing it’s not the switch since the other windows work from the position. What are the best steps for isolating whether it is a failed actuator or motor? Also, is there a resource showing how to remove/replace one of these? Thanks in advance!
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Sunday, May 12th, 2019 AT 5:28 PM

5 Replies

Tiny
JACOBANDNICKOLAS
  • EXPERT
Welcome to 2CarPros.

It sounds like the motor if you only hear a click.

Here are the directions for removal of the motor. The attached pictures correlate with the directions.

___________________________

REMOVAL
CAUTION / NOTICE / HINT

HINT
* Use the same procedure for the RH side and LH side.
* The following procedure is for the LH side.

PROCEDURE

1. PRECAUTION

NOTICE:
After turning the ignition switch off, waiting time may be required before disconnecting the cable from the negative (-) battery terminal. Therefore, make sure to read the disconnecting the cable from the negative (-) battery terminal notices before proceeding with work.

See: Vehicle > Technician Safety Information > Repair Instruction - Precaution

2. DISCONNECT CABLE FROM NEGATIVE BATTERY TERMINAL

NOTICE:
When disconnecting the cable, some systems need to be initialized after the cable is reconnected.

3. REMOVE FRONT DOOR LOWER FRAME BRACKET GARNISH

See: Front Door > Overhaul > Disassembly

4. REMOVE FRONT DOOR INSIDE HANDLE BEZEL PLUG

See: Front Door > Overhaul > Disassembly

5. REMOVE POWER WINDOW REGULATOR MASTER SWITCH ASSEMBLY WITH FRONT DOOR UPPER ARMREST BASE PANEL (for Driver Side)

See: Front Door > Overhaul > Disassembly

6. REMOVE POWER WINDOW REGULATOR SWITCH ASSEMBLY WITH FRONT DOOR UPPER ARMREST BASE PANEL (for Front Passenger Side)

See: Front Door > Overhaul > Disassembly

7. REMOVE COURTESY LIGHT ASSEMBLY

See: Courtesy Lamp > Removal and Replacement > Removal

8. REMOVE FRONT DOOR TRIM BOARD SUB-ASSEMBLY

See: Front Door > Overhaul > Disassembly

9. REMOVE FRONT DOOR SERVICE HOLE COVER

See: Front Door > Overhaul > Disassembly

10. REMOVE FRONT DOOR GLASS SUB-ASSEMBLY

See: Front Door > Overhaul > Disassembly

11. REMOVE FRONT DOOR WINDOW REGULATOR ASSEMBLY

See: Front Door > Overhaul > Disassembly

12. REMOVE POWER WINDOW REGULATOR MOTOR ASSEMBLY

(a)Using a T25 "TORX" socket wrench, remove the 3 screws and power window regulator motor assembly.

Pic 1

______________________________________

Install:

CAUTION / NOTICE / HINT

HINT
* Use the same procedure for the RH side and LH side.
* The following procedure is for the LH side.

PROCEDURE

1. INSTALL POWER WINDOW REGULATOR MOTOR ASSEMBLY

NOTICE:
The regulator arm must be below the intermediate position when installing the power window regulator motor assembly.

(a)Using a T25 "TORX" socket wrench, install the power window regulator motor assembly with the 3 screws.

Torque : 5.4 Nm (55 kgf-cm, 48 in-lbf)

HINT
When replacing the power window regulator motor assembly, a new power window regulator motor assembly uses self-tapping screws to thread new installation holes when the self-tapping screws are installed.

2. INSTALL FRONT DOOR WINDOW REGULATOR ASSEMBLY

See: Front Door > Overhaul > Reassembly

3. INSTALL FRONT DOOR GLASS SUB-ASSEMBLY

See: Front Door > Overhaul > Reassembly

4. INSTALL FRONT DOOR SERVICE HOLE COVER

See: Front Door > Overhaul > Reassembly

5. INSTALL FRONT DOOR TRIM BOARD SUB-ASSEMBLY

See: Front Door > Overhaul > Reassembly

6. INSTALL COURTESY LIGHT ASSEMBLY

See: Courtesy Lamp > Removal and Replacement > Installation

7. INSTALL POWER WINDOW REGULATOR MASTER SWITCH ASSEMBLY WITH FRONT DOOR UPPER ARMREST BASE PANEL (for Driver Side)

See: Front Door > Overhaul > Reassembly

8. INSTALL POWER WINDOW REGULATOR SWITCH ASSEMBLY WITH FRONT DOOR UPPER ARMREST BASE PANEL (for Front Passenger Side)

See: Front Door > Overhaul > Reassembly

9. INSTALL FRONT DOOR INSIDE HANDLE BEZEL PLUG

See: Front Door > Overhaul > Reassembly

10. INSTALL FRONT DOOR LOWER FRAME BRACKET GARNISH

See: Front Door > Overhaul > Reassembly

11. CONNECT CABLE TO NEGATIVE BATTERY TERMINAL

NOTICE:
When disconnecting the cable, some systems need to be initialized after the cable is reconnected.

12. INITIALIZE POWER WINDOW CONTROL SYSTEM

* for Models with Jam Protection Function on 4 Windows:

See: Windows > Programming and Relearning > Initialization

* for Models with Jam Protection Function on Front Door Windows:

See: Windows > Programming and Relearning > Initialization

13. INSPECT POWER WINDOW OPERATION

* for Models with Jam Protection Function on 4 Windows:

See: Windows > Initial Inspection and Diagnostic Overview > Operation Check

* for Models with Jam Protection Function on Front Door Windows:

See: Windows > Initial Inspection and Diagnostic Overview > Operation Check

_________________________________

Let me know if this helps or if you have other questions.

Take care,
Joe
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Sunday, May 12th, 2019 AT 9:22 PM
Tiny
PLAINS2HILLS
  • MEMBER
Joe, thank you! This is incredibly helpful. You mentioned photos for each step. I'm seeing the one photo showing the motor and actuator assembly. Maybe I'm looking in the wrong area on here? Thanks again for your help.
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Monday, May 13th, 2019 AT 5:50 AM
Tiny
JACOBANDNICKOLAS
  • EXPERT
Welcome back:

No, you are correct. The motor and regulator are bolted together. The regulator is what moves the window via power from the motor.

Does that make sense? LOL It is always so much easier when the person is with me.

Joe
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Monday, May 13th, 2019 AT 5:23 PM
Tiny
PLAINS2HILLS
  • MEMBER
Thanks again Joe. Sorry for the misunderstanding. What I meant was, your initial message said that there were photos corresponding to the directions, but I was only seeing one image attached. Are there more photos? Thanks again for all of the help.
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Thursday, May 16th, 2019 AT 9:04 AM
Tiny
JACOBANDNICKOLAS
  • EXPERT
Welcome back:

No problem at all. Honestly, I was most likely typing fast and added an s. Is there anything other you need pictures for? If so, I can try to find what you need.

Let me know.

Joe
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Thursday, May 16th, 2019 AT 6:13 PM

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