If the trunk is full and it is stuck then your latch is stuck.
Press down on the trunk, turn the key to unlock it and then pull up on the trunk. You may have to bounce it but the idea is the latch is turning but it is most likely jammed so we need to "man handle" it open.
Let me know if this works and if not, we can try something else. However, if it doesn't then we may benefit from a video of you operating the lock and what is happening. That may trigger some more ideas.
Wednesday, March 11th, 2020 AT 4:16 PM