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Will not crank with key

Tiny
DRAMP
  • MEMBER
  • 2004 MERCURY MOUNTAINEER
  • 4.0L
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 150,000 MILES
Jumping starter with wire will crank. Key won’t crank. Replaced starter and have same problem. I cannot locate a relay or fuse as not on panel and don’t have owners manual. Diagrams I’ve found online don’t seem to be correct.
Saturday, August 3rd, 2019 AT 11:12 AM

1 Reply

Tiny
KASEKENNY
  • MECHANIC
  • 18,907 POSTS
Hi Dramp,

I attached the location of the starter relay. It is in the battery junction box under the hood.

Let me know if you need more help but I would agree this sounds like the issue. Thanks
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Saturday, August 3rd, 2019 AT 11:32 AM

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