Did you have this installed or do it yourself? If you had someone install it, then we need to find out where they got the 12 volt feed from. Did they give you a new key or do you still have the one from the OEM?
Do you have a product number? Just trying to understand how this system works. I suspect it is just not capable of communicating properly with this vehicle. Your vehicle has a very sophisticated theft system which includes a rolling code that the key and ignition module share.
We can get into that once I get an understanding as to how this product works.
Images (Click to enlarge)
Tuesday, February 4th, 2020 AT 3:41 PM