1999 Pontiac Grand Prix 6 cyl Front Wheel Drive Automatic 100000 miles
I had some work done on my vehicle. I called the shop at about 8am the day after I dropped it off and they had not looked at it yet. I then callen again about 1pm and they said they were bringing it in to the garage. They called me back about 30 min. Later with an estimate. I told them to go ahead and do the work. Then I stopped by the garage at 4:00pm and they said the work was done. When I got the bill the labor was billed for 6 hours of labor. And I asked them about it and they said all shops do that. They use software to estimate the labor and that is the charge. Ok, I just don't get it, because if your telling me you are charging $75/hour as a rate and you wrote 6 hours of labor on the bill and your sitting there telling me you worked for 3 isn't there something wrong with that? Or is that really how it is done?
have the same problem?
Friday, February 13th, 2009 AT 6:16 AM