Problems after a thermostat replacement

Tiny
JJFHH2000
  • MEMBER
  • PLYMOUTH
I had the problems with my van producing heated air during the past winter months. The cool air worked fine so I took it to a local repair shop for service. They examined my van and detailed a work order for replacement of my car's thermostat in the engine. The work was done and I continued to use the van, now with working heat. I did have one episode where my car overheated while using the maximum heater temp but otherwise no problems. Now that it is summer, I have tried to use my cool air (previously working prior to thermostat replacement) and now it doesn't cool. I called the garage for help and the mechanic who had done the work said my cool air was not working now because of having to replace the thermostat. He offered to fix the problem for an additional $200. I am skeptical about this since the cool air worked fine prior to his meddling with my engine and now I have pay to fix a problem that he caused? Is this normal or is the mechanic trying to take advantage of me?
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Saturday, June 10th, 2006 AT 1:54 PM

4 Replies

Tiny
VANDRAGON
  • MEMBER
He is trying to F-you, take it to another shop!
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Thursday, June 22nd, 2006 AT 9:27 AM
Tiny
BOLINA
  • MEMBER
Vandragonz right the guy tryin to f**k you up bad take it somewhere else :
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Wednesday, July 26th, 2006 AT 8:26 PM
Tiny
BGABOI
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I agree he is trying to rip you off ask around and take it to the place that's most reccomended
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Saturday, July 29th, 2006 AT 7:57 AM
Tiny
SERVICE WRITER
  • EXPERT
Refering to the cool air do you mean "air conditioning"? ( OR It just isn't blowing or what?)

IF so, that "probably" had nothing to do with the t-stat replacement. Need to diagnose a/c problem before attempting potential blame.

However, the t-stat has nothing to do with the a/c. Your lack of heat was obviuosly repaired with a t-stat. The overheating episode with maximum heater temp is abnormal.

The statement " my cool air was not working now because of having to replace the thermostat" needs clarification also. Is he saying that when he did the t-stat, this caused the "cool air" to stop working OR does he mean that is needs another t-stat?

At this point, there isn't enough information to make an accusation of his integrity. Too often people don't understand a situation and the problem is not communicated well enough to the customer or the customer is not listening. Have your mechanic post his explanation if you want to be fair. 2 sides to every story. MAybe he is a bad one, but I wouldn't agree at this point.
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Saturday, July 29th, 2006 AT 2:05 PM

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