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No crank no start?

Tiny
T&JHOOPER
  • MEMBER
  • 1997 DODGE RAM
  • 5.2L
  • V8
  • 2WD
  • AUTOMATIC
  • 171,000 MILES
We have the truck listed above 1500. I just replaced the starter, flex plate, torque converter and neutral safety switch. The truck was cranking when we tried bypassing the starter relay but now it won't. All outside lights work. Dash and radio and A/C come on, but it won't crank. Starter and battery both show 12v. Don't have a clue what's going on.
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Tuesday, September 12th, 2023 AT 6:40 AM

12 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,967 POSTS
If you are getting 12 volts at the trigger wire for the starter and the battery cables are clean and tight it sounds like you have a defective starter. But to be sure let's use this guide and I have included the starter wiring diagrams and a guide to help you check for power to see where you lose it.

https://www.2carpros.com/articles/starter-not-working-repair

and

https://www.2carpros.com/articles/how-to-use-a-test-light-circuit-tester

Check out the images (below). Please let us know how it goes.

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Tuesday, September 12th, 2023 AT 12:19 PM
Tiny
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  • 8 POSTS
Thank you very much, I will definitely let you know.
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Tuesday, September 12th, 2023 AT 1:28 PM
Tiny
T&JHOOPER
  • MEMBER
  • 8 POSTS
My husband tried to hot wire it at the steering column but still no crank no start and not throwing codes.
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Wednesday, September 13th, 2023 AT 1:12 AM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,967 POSTS
Do you have power at the trigger wire of the starter while in the crank position? Please check out the wiring diagrams above.
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Wednesday, September 13th, 2023 AT 11:13 AM
Tiny
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  • 8 POSTS
The trigger wire read 0.04.
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Wednesday, September 13th, 2023 AT 2:33 PM
Tiny
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Found the problem, it was a wire broke off inside of the starter.
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Wednesday, September 13th, 2023 AT 5:08 PM
Tiny
KEN L
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  • 42,967 POSTS
Glad you could get it fixed, thanks for letting us know. Please use 2CarPros anytime we are here to help.
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Thursday, September 14th, 2023 AT 11:00 AM
Tiny
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  • 8 POSTS
Lol it's definitely not fixed yet. I'm hoping that's what the whole problem is and there's not more problems after this.
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Thursday, September 14th, 2023 AT 11:22 AM
Tiny
T&JHOOPER
  • MEMBER
  • 8 POSTS
Now we have it cranking under the hood but it won't crank at the ignition. Could it be a bad ignition switch or coil?
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Saturday, September 16th, 2023 AT 10:31 AM
Tiny
KEN L
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It could be a bad ignition switch, did you run the test I outlined in the previous post? Use the test light to see where you are losing power. Test through the ignition switch.
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Monday, September 18th, 2023 AT 10:50 AM
Tiny
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  • 8 POSTS
I don't have a light, I just have a multimeter, but I'll do my best to go over the diagram. I'll start at the ignition switch.
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Monday, September 18th, 2023 AT 11:44 AM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,967 POSTS
Sounds good please let me know.
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Wednesday, September 20th, 2023 AT 8:52 AM

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