This sounds like an issue in the ignition lock solenoid. That is what keeps the key from being removed if the vehicle is not in park.
Take a look at this and let us know what questions you have. I included the testing and a TSB for this issue.
Images (Click to make bigger)
Was this
answer
helpful?
Yes
No
+1
Tuesday, September 1st, 2020 AT 5:38 PM
GRAHAM1414
MEMBER
2 POSTS
I can't thank you enough. I followed step one of the service procedure and the key released from the cylinder. I will be moving on to the next step and will let you know of my progress.
And thanks again you made my day.
Was this
answer
helpful?
Yes
No
Wednesday, September 2nd, 2020 AT 6:42 AM
KASEKENNY
MECHANIC
18,907 POSTS
Awesome. That is great news. Thanks for the update. Let us know how it turns out whenever you resolve it. Thanks for using 2CarPros.