All my research points to the same results, it can't be added. I put an inquiry in with Lincoln/Ford, maybe I will get lucky and they will have a solution. I wouldn't bet on it, though. Taking off work, gas, hotel, etc doesn't seem like an option so we are pursuing they bring the price down some. I don't think they intentionally lied. I believe they were just not knowledgeable enough. Either way, the burden to rectify it falls on them. We shall see. Thanks so much for you input and suggestions. It helps to hear someone else agree that this situation is not right. The unfortunate part is, should we not receive some credit, we won't buy Lincoln/Ford again. The dealerships are a reflection of the brand. Thanks again!
Monday, April 7th, 2014 AT 8:44 AM