Struts and Shocks

Tiny
UTBAYORDAD
  • MEMBER
  • DODGE CARAVAN
I have a 97 Dodge Grand Caravan SE with 157,000 miles and a 3 liter V6. I had the shocks and struts replaced and as I drove away from the shop I noticed that there was a very noticeable rattle apparently coming from the right strut every time I hit even a small bump. This rattle had not been there previously. I returned to the shop and had the mechanic ride with me around the block so that he could hear it for himself. He said he had heard it when he test drove it, but thought that the van must have been making that noise when I brought it in. He said he thought it might be a bad ball joint that I hadn't noticed because the suspension had been so poor. Is this a reasonable diagnosis, or do you think there is a problem with the struts and/or their installation? I don't think I have ever had any other front end work done on this vehicle. I am supposed to take it back by the shop tomorrow, and I would like to know if further car repairs could be justified.
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Thursday, February 15th, 2007 AT 9:49 PM

3 Replies

Tiny
STRATUS98
  • MEMBER
I would bring your car to another shop and see what they say, a second opinion can't hurt. Without having the car infront of me I couldn't tell you. What was your reasoning to have the shocks and struts replaced?
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Thursday, February 15th, 2007 AT 11:47 PM
Tiny
JACK42
  • MEMBER
Did they replace the top strut mounts? Go bad on those vans quite a bit, we dont do struts without replacing them. Also have the sway bar end links checked, they have been the source of many rattles
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Friday, February 16th, 2007 AT 7:56 AM
Tiny
UTBAYORDAD
  • MEMBER
Evidently the source of the rattle on the new strut was a missing bushing that had been left on the old strut. They transferred it to the new strut and it seems to have fixed the problem.
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Friday, February 16th, 2007 AT 2:45 PM

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