2000 Cadillac Seville Rack and pinion steering

Tiny
GLENNY
  • MEMBER
  • 2000 CADILLAC SEVILLE
  • V8
  • FWD
  • AUTOMATIC
  • 62,000 MILES
The rack and pinion steering was replaced and since the steering is VERY tight or stiff or just plan hard to use.

I've taken it back twice they tell me it's O.K.

I really can't use it like it is. Will it loosen?
Thursday, December 31st, 2009 AT 10:49 AM

3 Replies

Tiny
FACTORYJACK
  • MECHANIC
  • 4,159 POSTS
Who is THEY, a dealer? If so, maybe they have a similar vehicle in for service or used inventory that they can compare it to.
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Friday, January 1st, 2010 AT 12:25 PM
Tiny
GLENNY
  • MEMBER
  • 2 POSTS
To answer your question the THEY is a local repair shop. One I have used for a few years. But he doesn't seem to want to address it. I have taken it back 2X's and all he does is say he drove it and it's O.K. Or move the wheel back and forth while it is not moving and said it's O.K.
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Friday, January 1st, 2010 AT 1:03 PM
Tiny
FACTORYJACK
  • MECHANIC
  • 4,159 POSTS
The only thing I can suggest, without being able to feel it for myself, is get a second opinion. If you have a dealer close by, maybe they even have a vehicle to compare it too. It is hard to convince the shop that installed a part, that there is something wrong, especially if they aren't regularly seeing vehicles similar to yours. Assuming you have owned and driven it since new, you know when something isn't right.
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Saturday, January 2nd, 2010 AT 8:43 PM

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