If the noise comes back, take it to an independent garage that has a good reputation for a second opinion. Communication is so important in this industry and your not getting a clear reason for the noise. If one understands what is wrong and is suggesting a part to be replaced, it should be able to be communicated to the customer when asked why? . I doubt there is a caliper problem. Not to say it isn t possible. But there needs to be more reasoning than they just wear out . Maybe the slides are sticking or a piston isn t moving or a fluid restriction or something. Often brake jobs are done without good attention to cleaning, lubricating and doing the little things that make it a good job. I see it often in this industry. It is easy to sell the customer more parts than do the job they paid for right the first time. It isn t all shops. Bad techs or shops hurt the industry. If they improve their communication, it would take the suspicion out of the equation.
Thursday, December 28th, 2006 AT 5:49 PM