BRAKES GRINDING

Buick Century

Tiny

dschwarz

December, 27, 2006 AT 3:20 PM

2000 Buick Century. 85,000 miles. I had both front rotors and brake pads replaced in October. It's December and the car two days ago started grinding on the front left side. When I brake it feels like its metal on metal. Sounds like the rotors or the brake pad is dislodged. I took it into the shop and they said it's not the brake pads or rotors. They think the calibur should be replaced. Does that make sense?

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3 Answers

Tiny

Service Writer

December, 27, 2006 AT 5:56 PM

What is their reasoning? What is it that is making the grinding according to them?

Tiny

dschwarz

December, 27, 2006 AT 11:30 PM

My question was. How does a caliber go bad? And I asked them to explain it to me. They told me it was hard to explain. Here's what they said - the rotor and brake pads they put on in October were fine. They adjusted a few things and rode the car around the parking lot. They did not hear the grinding. I was told if the grinding comes back it was an easy fix - they would replace the caliiber. I asked again why would the caliber have to be replaced. In their words all parts eventually go bad after a period of time.

Tiny

Service Writer

December, 28, 2006 AT 5:49 PM

If the noise comes back, take it to an independent garage that has a good reputation for a second opinion. Communication is so important in this industry and your not getting a clear reason for the noise. If one understands what is wrong and is suggesting a part to be replaced, it should be able to be communicated to the customer when asked why? . I doubt there is a caliper problem. Not to say it isn t possible. But there needs to be more reasoning than they just wear out . Maybe the slides are sticking or a piston isn t moving or a fluid restriction or something. Often brake jobs are done without good attention to cleaning, lubricating and doing the little things that make it a good job. I see it often in this industry. It is easy to sell the customer more parts than do the job they paid for right the first time. It isn t all shops. Bad techs or shops hurt the industry. If they improve their communication, it would take the suspicion out of the equation.

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