Anti-theft system when you put the key in you cannot turn it backward or forwards?

Tiny
PATTIPAGE
  • MEMBER
  • 2013 CHEVROLET TRAVERSE
  • 95,000 MILES
I went and got a new key, and you still can't do it. You can't move the gear shift and you can't push the brakes. Help me.
Monday, August 28th, 2023 AT 11:10 AM

1 Reply

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,949 POSTS
It sounds like the ignition lock tumbler has come apart internally. Here is how to change it out. Check out the images (below). Let us know what happens and please upload pictures or videos of the problem so we can see what's going on.
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Monday, August 28th, 2023 AT 12:06 PM

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