Thank you for the feedback, it is much appreciated as we strive to better our site.
One of the problems we face is the technical ability of the person posting questons.
When we go too technical, it sometimes is a lot of time down the drain as the answer is not fully comprehended. If we are too basic with replies, we get misunderstood.
The motor vehicle has only so many working parts but the symptoms and variety of the problems can differ by a lot.
You mentioned looking for someone who has pesonal experience with the problem but we might not have any on the staff as the symptoms might be different and then again similar symptoms might not have the same answer.
Some items do not provide a code even though it is not working correctly. The ECM sees a reading that is within specs but it is not within the conditions as specified for that particular running condition.
This can be examplified by dirt contamination. If the idle air passage is clogged, the IAC is working within specs but the idling speed is not. Dirty MAf seldom triggers any codes.
We always try our best to provide the answer as best as we can and in the process we would need to understand the problem better. That would require interaction between you and whoever was attending to you.
If there is any problem that is not resolved by the person attending, it would be brought up in the moderators forum from where we try to find an answer by pooling our resources.
Personally I hate to let a question go without providing an answer and I believe so do any of the other technicians.
If you have any other feedback, we would like to hear them so we can improve.
Saturday, May 2nd, 2009 AT 9:20 PM