I was struck by a Jeep Cherokee (96-98 year roughly). I was stopped at a stop sign in a construction zone waiting to pull out onto interstate 81S, (foot on break and wheel turned to my right). As traffic passed, I was just beginning to take my foot off the brake and was looking to my left watching the flow of traffic when I was struck in the rear, I jerked my wheel to my right even more to avoid being pushed out into traffic and being struck and my foot remained on the brake peddle, with my weight on it (she hit me so hard, my car was pushed about 4ft forward, at least). Damage was pretty decent to my rear, trunk was pushed in from center to rear passenger side, bumper was pushed downward, rear passenger side quarter panel (hope I'm correct with the terminology)was bent, seam line was not symmetrical, tail lights were smashed. I had drove it home, and drove it back and forth to work for a week before the shop even got to look at the damage (as a state trooper said my car was drivable). The next day I noticed an intermittent noise coming from the front passenger side, which sounded so faint, it sounded like something was loose in my glove box. I told the shop about it, but they couldn't find the source of the noise and they didn't hear it when it was moved around the shop. It became louder and more frequent over time (3 months roughly), tires wore down fast on the front end, even more on the front passenger side and the cause was finally found to be my strut. I was told it was caused by a severe impact, like hitting a pothole really hard. I told the shop that I never hit a pothole really hard, as I drive on really good roads. I told them I was struck hard from behind (as I wrote above and showed them pictures of my car from the accident ). The shop said that definitely a possibility. I began to search to see if it was possible. I found forums that said it was possible, people shared their experiences. I found a textbook that stated you can't rule out damage to the front end due to a rear end collision damage. I was excited to see the information, as my appraiser and adjuster approved me to drop my car off twice (they put me in a rental the second time for 2 weeks so the repairs can be made). I found out yesterday that the repairs weren't made yet and now the insurance company denied the claim stating there is no written proof anywhere to back up front end damage (more specifically strut damge) from a rear end collision. I submitted what I had for them to review and was then emailed a reply that stated front end damage doesn't include struts, it means an alignment issue. They said a master mechanic would have to determine if it was possible. I was wondering two things, can strut damage to the front occur from a rear impact? If so can you please explain how/why this could occur? The second question is what is considered front end as far as a mechanics terms? I just wanted to understand this more. Thank you for your assistance regarding my questions!
have the same problem?
Thursday, January 29th, 2015 AT 3:17 PM