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Tiny
JEEPGURL
  • MEMBER
  • 2005 JEEP GRAND CHEROKEE
  • V8
  • 4WD
  • AUTOMATIC
  • 120,000 MILES
I am female and would like some good questions to ask my mechanic so I can get answers other than 'this is whats broken do you want it fixed or not'. My vehicle is in the shop right now and I have been told that is more than likely the transmission pump or maybe the torque convertor. One thing I am curious about is if this the problem would there have been some sort of sign or lead up to the problem, did I miss or ignore something?
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Tuesday, March 22nd, 2011 AT 8:41 PM

8 Replies

Tiny
CARADIODOC
  • EXPERT
What were the symptoms? Any part can fail suddenly but there is usually some kind of warning or observations.
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Tuesday, March 22nd, 2011 AT 8:54 PM
Tiny
JEEPGURL
  • MEMBER
I didn't notice anything leading up to it. It just failed and I had just had my vehicle at the shop to have the park assist sensor fixed. My vehicle has had previous work done but I have no idea if it affects what is wrong now.
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Tuesday, March 22nd, 2011 AT 8:59 PM
Tiny
CARADIODOC
  • EXPERT
Why did you take it to the shop? What was the symptom?
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Tuesday, March 22nd, 2011 AT 9:30 PM
Tiny
JEEPGURL
  • MEMBER
I had it towed. It was running fine then in the morning when I went to take my kids to school it started but when in gear it did not move.
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Tuesday, March 22nd, 2011 AT 9:39 PM
Tiny
CARADIODOC
  • EXPERT
I did read about something that would cause a sudden failure like that but I can't remember what it was. If you have a computer-controlled transmission, there will be electrical tests they can do after connecting a hand-held computer called a scanner. If it is the older style hydraulically-controlled transmission, there are a number of test ports on it where they can take readings to verify what is not working. Although not common, a plugged filter can cause a failure to move. Even just low fluid level can cause that too but that will usually give a little warning in the form of slipping or moving sluggishly first. If you have a reputable transmission specialty shop nearby, you might consider calling them for a second opinion although there is no way they can say for sure what's wrong without seeing the vehicle. They would likely know of any common problems and what it will take to fix it. Be aware that some transmission shops will just want to replace the transmission or rebuild yours because that is what they do on a regular basis and can do the fastest. Regular repair shops will typically diagnose the problem and repair just that. The diagnosis will take longer which will cost more but the repairs can cost less.
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Tuesday, March 22nd, 2011 AT 9:59 PM
Tiny
JEEPGURL
  • MEMBER
Thank you so much for your help.
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Tuesday, March 22nd, 2011 AT 10:36 PM
Tiny
CARADIODOC
  • EXPERT
Holler back with what they find so I can put it in my memory banks.
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Tuesday, March 22nd, 2011 AT 11:06 PM
Tiny
JEEPGURL
  • MEMBER
The transmission pump was going and in the process caused the clutches to burn out. So the transmission needs to be rebuilt. Thanks for your help.
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Wednesday, March 23rd, 2011 AT 2:41 PM

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