The key cylinder "rod" in the door handle is broken. A common
problem with this model vehicle.
You need to remove the door handle & install a lock cylinder repair
kit (new parts but you swap over the old tumblers).
The tumblers are what "code" the key to the lock and allow the key
to be turned in the cylinder.
If you can not open the door and the passenger side does not have
a cylinder in the handle. And the remote does not work, then you
will have to climb through the back hatch (provided that the hatch
can be opened).
Saturday, March 31st, 2012 AT 4:19 PM