2003 Mazda Protege Oil ran dry

Tiny
SPECIALED
  • MEMBER
  • 2003 MAZDA PROTEGE
  • 4 CYL
  • FWD
  • MANUAL
  • 36,000 MILES
A national brand oil change shop did not tighten the oil pan plug and the engine oil ran dry while my daughter was driving her Mazda. She stopped immediately when the oil light came on. The shop towed her car at their expense, diagnosed the engine, refilled the oil, test dove the vehicle and pronounced it sound. After driving 20 miles my daughter again stopped the car and had it towed when both the check engine light and oil light came on. She reported that the engine was running rough and loud. I'm going to suggest to the shop when they open Monday morning that they take it to the nearest Mazda dealership for a thorough engine diagnosis. The car was in excellent condition with very low mileage and the oil change shop has promised to make it right. Does anyone out there have any other thoughts or suggestions?
Saturday, December 12th, 2009 AT 11:43 PM

1 Reply

Tiny
MHPAUTOS
  • MECHANIC
  • 31,937 POSTS
HI there,

This is the best action, as they will have insurance to cove such problems, you just have to keep all the paper work and don't take no for an answer, If they did not tighten the sump plug it is negligence on there behalf and that will be covered under there insurance.

Mark (mhpautos)
Was this
answer
helpful?
Yes
No
Sunday, December 13th, 2009 AT 12:11 AM

Please login or register to post a reply.

Sponsored links