Dashboard (cluster) stopped working suddenly

MERZW203

MEMBER
2003 MERCEDES BENZ C180
1.8L
4 CYL
2WD
AUTOMATIC
120,000 MILES

Also the head lamp goes on when I start the engine. Checked battery, yes was dead. Took battery for recharge. Battery okay now but when I fix the battery I still face the same problem. Please advise.

Thursday, September 26th, 2019 AT 7:27 PM

3 Replies

KEN L

MASTER CERTIFIED MECHANIC
42,940 POSTS

Hello,

this is common when the cluster shorts out and needs to be replaced with a rebuilt unit. I have included the instructions of the instrument cluster remove in the diagrams below. Check out the diagrams (below). Please let us know what happens.

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Sunday, September 29th, 2019 AT 10:49 AM

MERZW203

MEMBER
4 POSTS

Hi Ken, Thank you for the reply. Took your advise and got a used cluster, fixed it and everything seems back to normal, including the head lamp. Everything is fine except there is a display shows this alert message " Visit Workshop! Display Faulty!". Please advise.

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Thursday, October 3rd, 2019 AT 2:54 AM

KEN L

MASTER CERTIFIED MECHANIC
42,940 POSTS

Glad you can get that fixed. You should be able to clear the codes. here is a video to show you how:

https://youtu.be/ahK_eucFi-k

Let me know what happens.

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Thursday, October 3rd, 2019 AT 12:47 PM