Service 4WD light?

Tiny
BFORBY
  • MEMBER
  • 3 POSTS
  • 2000 CHEVROLET SILVERADO
  • V8
  • 4WD
  • AUTOMATIC
  • 125,000 MILES
My service 4wd light is on and none of the lights on the push button are lit up. I changed the push button switch and that did not fix the problem any other ideas?
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Wednesday, January 1st, 2020 AT 11:44 AM (Merged)
Tiny
RHALL77
  • MECHANIC
  • 3,361 POSTS
You can try to disconnect the 4 wheel drive module for 30 seconds and see if it comes back on. Sounds like the module needs to be replaced. You may have to go to a dealer and have a scan tool put on it and see if the module is getting communication.
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Wednesday, January 1st, 2020 AT 11:44 AM (Merged)
Tiny
BFORBY
  • MEMBER
  • 3 POSTS
Is the module in the fusebox under the hood?
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Wednesday, January 1st, 2020 AT 11:44 AM (Merged)
Tiny
RHALL77
  • MECHANIC
  • 3,361 POSTS
Its behind the 4 wheel drive switch but above the drivers side fuse box. Its a 2 connector module.
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Wednesday, January 1st, 2020 AT 11:44 AM (Merged)
Tiny
RHALL77
  • MECHANIC
  • 3,361 POSTS
I hope this gets to soon, try to disconnect the fuse for 30 seconds instead of pulling the module out. This will do the same thing.
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Wednesday, January 1st, 2020 AT 11:44 AM (Merged)
Tiny
JJLMILLER
  • MEMBER
  • 2 POSTS
  • CHEVROLET SILVERADO
Tonite my service 4x4 light went on and all the lights on the dask switch went out, anyone know the problem or better yet the fix. I have a 2004 silverado crew cab.

Thank for any help. Will driving the unit damage anything.
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Wednesday, January 1st, 2020 AT 11:44 AM (Merged)
Tiny
SERVICE WRITER
  • MECHANIC
  • 9,123 POSTS
I don't know that I can or can not help. But I don know that there is a good chance that more information is needed. Although someone may throw in a helpful post, My software needs more specifics.

What size truck K1500, K2500 etc?

What size engine 4.3, 5.3 etc?

Does the light say "4x4" or "4wd" or other?

Clarify the dash switch lights. All the lights on the dash? Or is there a light on the switch?

IT would be helpful to get the codes out of the computer for this. I don't know that this is necessarily a mechanical isue, a Instrument cluster issue or a CAN issue.
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Wednesday, January 1st, 2020 AT 11:44 AM (Merged)
Tiny
BFORBY
  • MEMBER
  • 3 POSTS
My father-in-law just had a friend of his hook it up to a scanner and it said the encoder motor is bad. He has one off a suburban of the same year do you think that one would fit?
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Wednesday, January 1st, 2020 AT 11:44 AM (Merged)
Tiny
JJLMILLER
  • MEMBER
  • 2 POSTS
2004, k1500, 5.3. Light on dash said "service 4wd"
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Wednesday, January 1st, 2020 AT 11:44 AM (Merged)
Tiny
RHALL77
  • MECHANIC
  • 3,361 POSTS
Im not 100% sure. You may wanna call a parts department and find out. What is the code that he got.
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Wednesday, January 1st, 2020 AT 11:44 AM (Merged)
Tiny
CRUISEY
  • MEMBER
  • 7 POSTS
  • CHEVROLET SILVERADO
I keep getting a message to service the four wheel drive on the message center.
How can I determine what is causing this?
Will a DTC reader/scanner tell me the error code?
2000 model year with 32000 miles on 4.8 liter engine.

Thanks. :)
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Wednesday, January 1st, 2020 AT 11:44 AM (Merged)
Tiny
DENNYP
  • MECHANIC
  • 1,823 POSTS
Yes, you should have it scanned for codes. Then post the codes for us please.
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Wednesday, January 1st, 2020 AT 11:44 AM (Merged)
Tiny
CRUISEY
  • MEMBER
  • 7 POSTS
Thanks dennyp, I ordered a EQUUS 3100 - CanOBD2 Diagnostic Tool, as soon as I receive it I will let you know what DTC's come up.
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Wednesday, January 1st, 2020 AT 11:45 AM (Merged)
Tiny
CRUISEY
  • MEMBER
  • 7 POSTS
Well, I hooked up the scanner and it said there are no DTC's stored in the vehicles memory.
I guess I will try to reset the monitors and do a OBDII drive cycle with the scanner hooked up until the Service four wheel drive warning light comes on again.
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Wednesday, January 1st, 2020 AT 11:45 AM (Merged)
Tiny
CRUISEY
  • MEMBER
  • 7 POSTS
Today I pushed the erase button on the scanner to reset the monitors.
After driving about five miles with the scanner hooked up the service four wheel drive warning came on.
Still no DTC's.
I am thinking maybe a bad relay? (The relay that turns on the service four wheel drive warning)
I am buying a Toyota next time!
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Wednesday, January 1st, 2020 AT 11:45 AM (Merged)
Tiny
DENNYP
  • MECHANIC
  • 1,823 POSTS
Your scanner might not be able to read transfer case DTCs. I use a TECH2 scanner. They run around $4,800.00
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Wednesday, January 1st, 2020 AT 11:45 AM (Merged)
Tiny
CRUISEY
  • MEMBER
  • 7 POSTS
Okay, thanks dennyp.
I guess I will take it to the dealer because I am sure not going to buy one of the scanners you have.
I will let you know what they find.
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Wednesday, January 1st, 2020 AT 11:45 AM (Merged)
Tiny
CRUISEY
  • MEMBER
  • 7 POSTS
The DTC that came up was B2725
B2725 - ATC mode switch circuit malfunction.

Here is a list of B codes:

https://www.2carpros.com/trouble_codes/obd2

I do not understand why GM does not have the code display on the message center instead of the service four wheel drive message.
But then, look how long it took them to make it so you could not leave your headlights on.
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Wednesday, January 1st, 2020 AT 11:45 AM (Merged)
Tiny
JGENTILE
  • MEMBER
  • 1 POST
I have had the same problem with my 1500HD with All wheel drive transmission.

It is out of warranty but only has 28,000 miles and this message has been a problem. I had the switch module changes two times. Now, since out of warranty, I no longer take it to the Chevrolet dealer because of bad service. I brought to my regular guy but his testing unit could not come up with a code. He said to take it to Chevrolet because of a re-flash bulletin he found.

I am hoping the re-flash works because the alternative is quite costly. $500.00 for the motor module and $200.00 for the front axle module.

Let me know how you make out and maybe we can compare notes. :D
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Wednesday, January 1st, 2020 AT 11:45 AM (Merged)
Tiny
DENNYP
  • MECHANIC
  • 1,823 POSTS
Here is a copy of a service bulletin. If your symptoms match this, follow the directions.

Subject: Service 4WD Indicator Illuminated, DTC B2725 Set (Replace Transfer Case Shift Control Switch) #02-04-21-004 - (04/15/2002)

Models: 1999-2002 Chevrolet and GMC C/K Pickup and Utility Models (Silverado, Sierra, Avalanche, Suburban, Tahoe, Yukon, Yukon XL)

with Four Wheel Drive and NVG 236/246 Transfer Case (RPO NP8)

Condition
Some customers may comment on the Service 4WD indicator illuminating. Upon investigation, the technician may find DTC B2725 set.

Cause
The condition may be due to a intermittent fault in the transfer case shift control switch.

Correction
Important: The transfer case shift control module should not need replacement. DO NOT replace P/N 15749703 unless diagnosis points to the module as the malfunction.

Replace the transfer case shift control switch using published Service Information procedures.

Parts Information
Part Number
Description

15709327
Transfer Case Shift Control Switch

Parts are currently available from GMSPO.
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Wednesday, January 1st, 2020 AT 11:45 AM (Merged)

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