Dodge Neon 2005

2005 DODGE NEON
65,000 MILES • 4 CYL • FWD • AUTOMATIC
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KA28LI
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I just found this in a web page about Neon. Can somebody explain to me this about warranties? What to do , where to go or call, please?!
Warranty
Basic: 3 yr./ 36000 mi.
Drivetrain: 7 yr./ 70000 mi.
Roadside: 3 yr./ 36000 mi.
Rust: 5 yr./ 100000 mi.
I have no longer warranty with my dealer.
Jul 8, 2011 at 6:49 PM
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CARADIODOC
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What would you like explained? What kind of problem are you having?
Jul 9, 2011 at 12:07 AM
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KA28LI
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The power steering Belt Tensioner of my Dodge Neon 2005 Broke. I need to know if I can apply for this kind of warranty to get it fix. Do I have to pay for that? or is gonna be cover with that kind of warranty?
Is it with the manufacturer?
Jul 9, 2011 at 1:25 AM
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KA28LI
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And if I find the tensioner, how do I change it?(is very hard to find, at least here in Ponce, Puerto Rico .(The person who's going to fix it can't find a new one)
Jul 9, 2011 at 1:28 AM
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CARADIODOC
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I doubt warranty would cover that. The basic warranty covers everything for three years or 36,000 miles, whichever comes first. You're well past that. Same with road-side assistance. That helps you out for things like flat tires or things that require a tow truck. Those both used to be one year or 12,000 miles.

The power train warranty, as I remember it, only covers internally-lubricated parts in the engine and transmission like the crankshaft and bearings, and clutch packs, solenoids, etc. in the transmission. Those don't really cause much trouble. The belt tensioner, while not common, is somewhat of a typical mechanical breakdown that could happen to any car, and there's no reason to expect it to be covered under a longer warranty. The exception would be if the manufacturer had received a batch of defective ones from their supplier and they announced a "good will" extended warranty, but they would not be required to do that.

Even if you had purchased some type of additional extended warranty, (which usually isn't a good deal), there would typically be a $100.00 deductible that you would have to pay. The tensioner and the labor to replace it might not be that much.

Check on rockauto.com for a new tensioner. They seem to have about everything and their prices are very reasonable.
Jul 9, 2011 at 2:00 AM
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KA28LI
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Do you have any graphics or instructios to show me how to change it?
Jul 9, 2011 at 2:05 AM
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CARADIODOC
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Sorry. I've been having trouble getting into the Chrysler web site for a couple of weeks. The procedure should be obvious once you have the new one to look at. The best thing to do is buy a service manual from the dealer. The entire procedure will be in there.
Jul 9, 2011 at 5:44 AM
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KA28LI
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Thanks for all your help you was very kind!
Jul 9, 2011 at 5:38 PM
Repair Safety Notice: This information is for general instructional purposes only. Vehicle repair can be dangerous. Verify all information, follow manufacturer service procedures, use proper tools and safety equipment, and consult a qualified repair shop when needed.