Car

I am very upset. I have been waiting for over a week for my answer. I received one answer, that was not until I asked the question more than once. Every time I need an answer I donate to your web site. What else should I be doing to get acknowledged. Your site does say the people who donate get first priority. Please get back to me regarding the question on my 2003 Volkswagen Jetta I don't think I need to rewrite the question since I sent it to you twice already.