Car Repair Advice by Professional Automotive Experts
2CapPros.com’s core purpose - is to save people time and money,
to empower consumers with non-biased knowledge necessary to demand high-quality,
fairly-priced services, to educate the D-I-Y community on how to solve problems
for themselves. To provide one-of-a-kind repair trouble-shooting and service
instructions, to change the perception of the repair industry as a whole, to
reward those technicians who adhere to transparent and accountable business
practices and who have the users best interest in mind (i.e. they just want
to help). Bob and Ken, a father and son team of master car repair technicians
with more than 45 years of experience in the automotive repair and computer
diagnostic fields. Ken and Bob are highly skilled in mechanical theory while
exhibiting an extraordinary talent to discover and solve problems. 2CarPros.com
was created in 1999 and now has grown to be the internet's best resources for
free car repair questions, answers and service information.
Car Question Forum: User-submitted questions are answered by an ever-expanding
number of professional repair technicians. It is meeting the needs of millions of
consumers by answering over 10K free car repair questions a month––and adding to
a database that already includes answers to over .5M car repair questions––coming
from over 229 territories/countries in the U.S. and abroad, gaining nearly 400 new
members a day. It also includes thousands of users with exact or similar car repair
problems that additional users benefit from in the
free forum.
Proclaimed Master
Auto Repair Technician
ASE Certified Ken Lavacot and
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2Carpros.com Team
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How 2CarPros.com Works:
Questions by Make (a searchable
database with over 500K previously answered auto repair questions by
manufacturer): Allows the user to select whether they want questions answered by
Ken and Bob (which is not as customizable and serves the information as a
listing of questions and answers) or by the professional automotive community
(which has more answers, is more interactive and has more drill down
capabilities).
• When a user submits a question it goes into a queue that is monitored 24/7.
Questions that have donations get answered first.
• Allows the users to select their manufacturer (i.e. Acura), which then serves
answers based on make (i.e. Acura CL) and then answers based on the year and
specific problem or part (i.e. Acura CL Acceleration) and then includes the
number of replies.
• When a user clicks
through these options, they are provided with:
• The answer to the question and an indication if that user has donated before.
• Which technician submitted the answer (but no profile access) and ratings on
the technician if available.
• The ability to provide feedback or reply to the question.
• The ability to find an Acura CL car repair manual.
• The ability to translate the topic in another language via
Google’s translation tool.
• The ability to make a small donation to accelerate the response
rate of a question being answered.
• It also serves Related Subjects and Manufacturer Specific questions and
answers.
• Questions by Topic/Problem Category (a searchable database of previously
answered auto repair questions by topic): Separates the questions by Engine
Performance, Engine Mechanical, Engine Electrical, Cooling System, Drive Train,
Climate Control, Filters, Body Electrical, Body Controls, Brake System, Fuel
Alternative and Miscellaneous.
• When a user clicks on a specific topic (i.e. Battery) they are served
information related to that topic (i.e. How Batteries Work).
• Then they are served general information about that topic (i.e. Batteries),
with links to specific questions and answers (i.e. why is my car battery dead
overnight).
• It includes Troubleshooting, Manufacturer Specific Dead Car Battery Questions
and Answers, Related Subjects and in-text links to other relevant parts of the
site.
• Also serves Latest Car Repair Videos and Related Subjects, and links to Repair
Manuals.
• Ask A Car Repair Question: Allows a user to enter in Year, Make, Model,
Mileage, Engine Size, Wheel Drive Type, Transition Type, Problem Category,
Subject, Message, Upload A Picture, Donate Money To Question (a process that
goes direct to the certified technician answering the question, it is a
guaranteed answer with professional and timely follow ups, and money back
guarantee) or Free Question (non-certified technicians that not guaranteed to
get an answer).
• Car Repair Troubleshooting (When a car has a problem check this section where
users will find the DIY troubleshooting guides): Includes First
Things To Check (with highlights for new
entries) and in-text links to other relevant information.
• When a user clicks on one of the topics (i.e. Why My Engine Won’t Crank Over
and How Do I Repair It?), they are served a series of general questions as well
as Troubleshooting Procedures, complete with actual images that may contain
diagrams.
• Other options include links to Repair Manuals for specific repair procedures
for any of the steps list and links to said problem (i.e. Check Manufacturer
Specific Engine Will Not Crank Questions and Answers).
• How To Repair Or Service: DIY, step-by-step instructions and tutorials that
show the user how particular repairs are performed.
• User clicks on a topic (i.e. How To Jump Start My Car).
• User is served basic questions and answers related to the topic and
step-by-step instructions, complete with images.
• User is also served Related Inspections, Additional How-To Car Repair or
Services and links to Repair Manuals.
• Car Repair Forum: Lists each Manufacturer by model type with the number of
repair questions related to that model type.• Drills down into Year, Make or
Problem.
Ability to Ask A Question:
• Car Repair Manuals: Get access to a vehicles sensor
locations, wiring diagrams, firing orders, component locator, vacuum diagrams,
repair procedures, specific testing and diagnostics for trouble shooting,
steering and suspension information, heating and air conditioning problems,
safety belt , airbag restraint repair, factory bulletins and general information
and much more.
• Mitchell1/eAutoRepair.net: One of the best sources for online automotive
repair manuals. Access to thousands of pages of comprehensive technical
information, complete wire schematics, drive belt routing, diagnostic trouble
codes and much more.
• Printed auto repair manual costs between $65.00 and $125.00 dollars, plus
users have to wait for it to be shipped, not to mention the extra fee for
shipping and handling. Mitchell1 is available for less and you can get access to
the information right away. Includes updated content and new information, a money
back guarantee and customer service.
• User clicks on the link to register where it takes them to eAutoRepair.net.
• Chooses Year, Make, Model and then Checks Out.• How To Use Diagnostic Tools:
Information on how to use tools to diagnose problems.
• User can click on specific questions (Why is My Car Service Engine Soon or
Check Engine Light is On or Flashing?) and is served a list of questions, an
answer, an instructional video, images, related links, common problems and
Manufacturer Specific Service Engine Soon Light Questions and Answers.• User is
also served Related Subjects and links to Repair Manuals.
• Auto Term Abbreviations: General Auto Information Abbreviation Directory.
• User clicks on a letter and is served a list of abbreviations starting with
that letter.
• Brake Replacement Guides: Answers to questions related to replacing brakes.
• User can click on specific questions (How Do I Replace My Front Brake Pads
and Rotors?) and is served a list of questions, an answer, an instructional
video, images, related links.
• User can click on even more specific information (How Do I Replace My Brake
Master Cylinder?) and is served more content.
• Additional “How-To” Car Repair or Services and Car Repair Manuals.
Popular Site Links:
• Maintenance Schedule: Car Maintenance and Service Information
Schedule.
• Includes information and recommendations for 1K miles, 4K miles, 8K miles, 10K miles,
16K miles, 20K miles and on up in increments of 4K miles up to 100K.
• Includes links to Related Content, Check Manufacturer Specific Car
Maintenance Questions and Answers, Additional “How-To” Car Repair or Services and
Car Repair Manuals.
• How Does It Work: A list of the various systems and parts that make up today’s
car, done alphabetically, with links to more detailed information and content.
• Car Repair Video Series: Car repair video series of some of the most popular
repairs and services.
• Car Safety Inspection: Basic safety information and travel tips (i.e. Flat
Tire On Freeway).
• Timing Belt/Drive Belt Routing Diagrams: Based on Year, Manufacturer and
Model.
• Images courtesy of eAutoRepair.net.
• Trouble Code Table: Codes for identification purposes.
Avoid Car Repair Rip Off's:
Basic information on how to choose facilities and technicians, heading off
problems (i.e. Looks Like,
Smells Like and Sounds Like), service contracts and warranties, troubleshooting,
etc.
• Referrals to the Federal Trade Commission, AAA and the state Attorney General.
• Smog Test Preparation: Information on smog check locations, the different
types of stations, consumer tips and other useful content.
• Car Replacement Parts: Store Comparison Page.
• Compiled rating information on most auto part supplier sites. Rates sites by
price, return policy, ship time and customer support.
• Links to third party sites: AutoPartsWarehouse.com, AutoAnything.com,
TireRack.com, JCWhitney.com.
• Test Equipment Store: !e
most popular products for repairing a car at the lowest price on the web. Stock
all of the products “in-house” so there is no third party shipping hassle, if we
say we got it, we do and will ship the same day, except for Saturday and Sunday.
• Serves an IP Address.
• Contributed Car Articles: Includes articles written by other folks.
• “Preparing Your Vehicle for Transport,” written by Ben Leffler
of www.uship.com, an online marketplace for Vehicle Shipping.
Recent Repair Topics: Serves most recent questions and answers from the
forum.
Popular Service Repairs: Serves most popular questions and answer from
the forum.
• Test Fuses, Replace Front Brake Pads, Check Engine Light, Rear Brake Shoes,
Rear Brake Pads, Test Alternator, Replace Air Filter, Test Battery, Tune Up, etc.
Car Question By Model: A searchable database with over 500K previously
answered auto repair questions by manufacturer (same as other category).
About Us: Company Information.
Customer Testimonials: Listing of kudos.
Secondary Attributes:
Tools Free
User Accounts: Ask a Car Repair Question - Get a Free Answer!
• Asks user to agree to terms and conditions, username, email and password and
Captcha.
• Allows users to send messages (prevented to send private messages until a user
has 10 posts), view their posts and profile and access an FAQ.
• Allows users to search for Keywords, Author, Forum, Category, Previous Posts
By Day, Post Time, Display Results (as posts or topics) and the Number of
Characters Returned.
• Optional Registration Information: ICQ Number, AIM/MSN/Yahoo!, Website,
Location, Occupation, Interests, Signature, Time zone and Avatar Control Panel
(Upload Avatar, URL, off-site,
select from Gallery). Displays a small graphic image below a user’s details
in posts. Only one image can be displayed at a time, its width can be no greater
than 100 pixels, the height no greater than 100 pixels, and the file size no more
than 20 KB.
• Preferences Include: Always show my e-mail address, Hide your
online status, Notify on new Private Message, Pop up window on new Private
Message, Mail me when a topic, started by me, has been moved, PM me when a topic,
started by me, has been moved, Send me also a notify mail when I get a Moved
topic PM, Always attach my signature.
Search: Google custom search functionality.
2CarPros.com In Spanish: Shows a limited amount content in Spanish.
Phone and Email Support: Featured below
Contact Us - For general contact, advertising,
feedback and errors.
Testimonials - Read about our great service and user experiences.
Linking Art - Use on your website
to link to us.
Our Business Partners
and Professional Relationships - Contains our business partners and professional
relationships.
Mailing Address
Professional Mechanics Online
2Carpros.com, Inc.
4420 E. Miraloma Ave. Suite L
Anaheim, CA 92807
Contact - webmaster@2carpros.com
Telephone
714-970-1300
714-970-1345 fax
Office Hours 9am-5pm PST
2Carpros.com is proud to be a member of
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