Windows not working

Tiny
BABYGRLEVANS2010
  • MEMBER
  • 2002 MERCURY MOUNTAINEER
  • 6 CYL
  • AWD
  • AUTOMATIC
  • 170,000 MILES
First the drivers window would roll down but not up, then the rest of the windows rolled down but would not go up at the same time. Now I have noticed the power seats do not work. Also, ever since the back window on the passenger side was fixed the key-less entry is malfunctioning. Unlock button sets off the alarm n the lock button does not always lock the doors or turn the alarm on. Not sure if its electrical or what. Seems odd to me.
Saturday, August 19th, 2017 AT 2:23 AM

1 Reply

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 43,119 POSTS
Hello,

It sounds like you have a GEM that is going out.

Here is its location so you can change it out.

Here are the GEM location diagrams (below).

Please let us know what happens so it will help others.

Cheers, Ken
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Saturday, August 19th, 2017 AT 1:10 PM

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