Cost of replacement engine

Tiny
JEFF K
  • MEMBER
  • MERCURY MARQUIS
Hi. I have a 1998 Grand Marquis. The engine needed to be replaced and I had it done, the cost was covered by a third party extended warranty. The repair facility billed 16.5 hours labor for the engine replacement plus 1.4 hours for an A/C evac/recover/recharge. The warranty company would not pay for the 1.4 hours for AC charge as a separate item, they said it should be covered in the 16.5 hours labor time they paid for the engine replacement. The shop sent me a copy of the Mitchell online guide for engine replacement which does not list the AC labor as included in the description of what is included in engine replacement. The warranty company says it is part of the job. I wound up paying $124.00 for the 1.4 hours labor. Should the AC labor have been part of the 16.5 hours or not? Thanks
Saturday, March 17th, 2007 AT 6:50 PM

1 Reply

Tiny
ASEMASTER6371
  • MECHANIC
  • 52,797 POSTS
Good evening.

The warranty company is wrong. It is a separate operation in the replacement of the engine assembly.

The warranty people just want to save money and not pay the extras. The only alternative is to take them to small claims court for the balance.

Roy
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Thursday, March 26th, 2020 AT 3:42 PM

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