1994 Mercury Cougar repair shop bill

Tiny
SUPERCLEAN
  • MEMBER
  • 1994 MERCURY COUGAR
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 97,600 MILES
Hello. I had bought a winter car. It was determined that the car needed a fuel pump and water pump by a repair shop owned by friend of a friend. I was told that this would be $700 for parts and labor. I figured that this guy would not misquote me as he knew my friend for years. I agreed. I was then called and told that during the repair he had broken a water pump bypass tube during the repair and was leaking worse. He told me that it will cost me an additional $275 to fix this. Checked at another shop and with their computer they looked up labor rates. Original repair should have been $475 parts and labor and they should include the additional repair in the labor. Now my question is: Is the shop legally responsible to fix a part that was damaged during their repair?
Tuesday, December 8th, 2009 AT 7:05 PM

3 Replies

Tiny
RASMATAZ
  • MECHANIC
  • 75,992 POSTS
Ow my question is: Is the shop legally responsible to fix a part that was damaged during their repair?

Just like in the store if you touch it and break it -you just bought it-
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Tuesday, December 8th, 2009 AT 7:14 PM
Tiny
SUPERCLEAN
  • MEMBER
  • 2 POSTS
So the shop is responsible for the labor and part? If so, how do I hold them to this obligation?
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Tuesday, December 8th, 2009 AT 9:59 PM
Tiny
RASMATAZ
  • MECHANIC
  • 75,992 POSTS
The catch here now is the burden of proof is yours to prove-atleast they admit it-you shouldn't pay for it-negotiate
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Tuesday, December 8th, 2009 AT 10:24 PM

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