2000 Ford F350 auto 4X4

BOBB STACHE

MEMBER
2000 FORD F-350
V8
4WD
AUTOMATIC
111,000 MILES

My truck will not go in 4 wheel drive when the hubs are in auto position but will go in when I lock the hubs. The truck was in the ford dealer 2 years ago for this but there is no way I am going yo keep feeding incompetent repair men at my local dealer. Is there something wrong with the truck, should I be using 4x4 every month. The truck isnt used much lately because of fuel prices, thsanks.

1 Reply

DAVE H

MECHANIC
13,383 POSTS

4X4 WHEEL HUB NON-ENGAGEMENT/DISENGAGEMENT
TECHNICAL SERVICE BULLETIN
Reference Number(s): 03-14-3, Date of Issue: July 21, 2003
FORD:2000-2003 EXCURSION, SUPER DUTY F SERIES

Related Ref Number(s): 03-14-3
ARTICLE BEGINNING
DESCRIPTION
SUSPENSION - 4X4 WHEEL HUB NON-ENGAGEMENT/DISENGAGEMENT
AXLE - 4X4 WHEEL HUB NON-ENGAGEMENT/DISENGAGEMENT
ISSUE
Some 2000-2003 F-250/350 and Excursion 4X4 equipped vehicles may experience a condition where the front hubs will not engage or disengage properly. It is possible that the vacuum necessary to operate the hub is being restricted.
ACTION
Insure that the flow of vacuum is not being restricted through the hub. Perform Workshop Manual diagnosis per Section 308-07-A Pin Point Test G. If no problems are found in Pin Point Test G, perform the following procedure to relieve restriction in the vacuum path through the wheel end.
SERVICE PROCEDURE
Remove both wheel hub assemblies (See WHEEL HUB removal procedure under Section 204-01B: FRONT SUSPENSION).
Remove thrust washer located between the wheel hub assembly and the axle constant shaft (This gray plastic thrust washer is approximately 2 3/4" OD, and has four slots on the back side).
NOTE:KNUCKLE SEAL DOES NOT NEED TO BE REPLACED FOR THIS PROCEDURE.

File four (4) 1/8" to 1/4" "KEYWAYS" into the inside diameter of the thrust washer (Fig. 1 ).
NOTE:THE THRUST WASHER REQUIRES ONLY A LIGHT FILM OF GREASE. REMOVE ANY EXCESSIVE GREASE FROM WASHER, AND CAVITY BEFORE INSTALLATION.

NOTE:THE ADDITION OF THE KEYWAYS AND THE REMOVAL OF EXCESSIVE GREASE WILL ALLOW VACUUM TO PASS, UNRESTRICTED, FROM THE KNUCKLE, THROUGH THE HUB, AND TO THE HUB LOCK.

Reassemble wheel end per Workshop Manual Section 204-01B.
NOTE:DURING RE-ASSEMBLY, REPLACE YELLOW BEARING O-RING WITH PART NUMBER F81Z-4A322-AA. REPLACE HUBLOCK O-RING WITH PART NUMBER F81Z-1K106-AA. THE O-RINGS ARE CRUCIAL FOR PROPER VACUUM SEQUENCE OPERATION AND FUNCTION OF THE HUBLOCK.

PARTS INFORMATION
PARTS INFORMATION
Part NumberPart Name
F81Z-4A322-AAO-Ring - Bearing
F81Z-1K106-AAO-Ring - Hublock

WARRANTY INFORMATION
WARRANTY STATUS: Information Only.