Audio system not working properly?

Tiny
BOBBIE3388
  • MEMBER
  • 2012 DODGE AVENGER
  • 3.6L
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 80,000 MILES
Radio has power. AM/FM no sound comes out, like it’s on mute. Satellite, streaming/Bluetooth, phone calls—has sound but cuts out for approximately 1 second every 3-4 seconds.
Tuesday, December 31st, 2019 AT 9:12 AM

11 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 43,066 POSTS
Hello,

It sounds like the radio amplifier is going out.

Here is the radio wiring diagrams so you can see how the system works Check out the diagrams (below). Please run this test and get back to us.
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Wednesday, January 1st, 2020 AT 12:04 PM
Tiny
BOBBIE3388
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  • 2 POSTS
If the fuse was blown, wouldn’t the radio not get power?
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Saturday, January 11th, 2020 AT 10:00 AM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 43,066 POSTS
There are two fuses that run the system they both need to be okay. Please let me know.
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Saturday, January 11th, 2020 AT 2:28 PM
Tiny
DANIEL ESTRELLA
  • MEMBER
  • 1 POST
I have this exact same problem. Right now. Just started two days ago.
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Wednesday, April 21st, 2021 AT 6:22 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 108,310 POSTS
Hi,

Have you checked the fuses as recommended above? If you find they are both good, we will need to get into the wiring at the integrated power module. However, if the radio isn't turning on and off or glitching on and off when this happens, chances are the radio is going bad.

Ken attached the entire wiring schematic above, so you can refer to that. However, I need you to pay attention if there is anything noticeable on the radio that could indicate a power issue such as a flicker in the backlight.

I want you to check one more thing. Everything related to the system has a common ground. If you look at the pic below, I circled the ground and it indicates location.

Check that to make sure nothing is loose, corroded, or damaged in any way.

Let us know.

Take care,

Joe

See pic below.
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Saturday, April 24th, 2021 AT 6:34 PM
Tiny
COLT DOFH CHIPMAN
  • MEMBER
  • 2 POSTS
In my Avenger the am radio doesn't work and my volume knob only turns down, won't do anything when I turn it up but shows a 0 when turning down.
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Tuesday, June 14th, 2022 AT 10:06 AM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 108,310 POSTS
Hi Colt,

That doesn't sound like a wiring issue. Instead, it sounds like an internal fault within the radio. There are printed circuit boards (PCB) that over time, the solder joints crack and lose connection. If I had to guess, something like that has happened.

Let me know if you have other questions.

Take care,

Joe
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Tuesday, June 14th, 2022 AT 7:59 PM
Tiny
ARABELLA03
  • MEMBER
  • 1 POST
I have a 2012 Dodge Avenger. My radio randomly started turning off and on. The radio itself is on, the lights are on and working as well as the buttons and volume, however one second the sound is there and the next there is nothing. Some days it works and some days it doesn't. Neither fuse are blown and both were replaced. What could this be? Okay.
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Wednesday, August 10th, 2022 AT 7:31 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 108,310 POSTS
Hi,

If the radio stays on but you lose sound, the first thing I would check is the connector on the amp.

If I recall, it is on the passenger side behind the kick panel.

If you look at pic 1 below, it shows the amp. Pic 2 is the kick panel on the left side. The right side will be similar.

Check the connector for corrosion, make sure it's tight, and confirm there is no damage to the wiring.

Let me know.

Joe

See pics below.
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Thursday, August 11th, 2022 AT 6:40 PM
Tiny
JAMES RYSAK
  • MEMBER
  • 1 POST
Hey there.

I have the same problem. I replaced the necessary fuses and still nothing. Any tips?
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Friday, August 26th, 2022 AT 3:04 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 108,310 POSTS
Have you checked the connectors at the amp? Also, does the radio turn on normally?

Let me know.

Joe
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Friday, August 26th, 2022 AT 7:05 PM

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