Visit the Ford dealer's parts department. They will be able to tell you the difference. It will likely be one is for an automatic transmission and one is for a manual transmission. It could also be the difference between silver, black, and wood grain but they typically wouldn't show two parts in the drawing.

Have them order the right part, then look at it to see if it just snaps in. You can change that yourself. If it's more complicated, that's when you can set up an appointment to have them replace it. You might try popping it up first yourself. If it comes up, there will be a sticker under it with the part number.

You can also look for one in a salvage yard. There are more and more pick-your-own parts yards showing up all over although they usually won't have cars as new as yours. You may have to go to a big yard where they buy crash victims.

Answered by caradiodoc (expert)
17,272 answers provided

Thanks you so much! I really appreciate your feedback. Best, kc

Response from kpcox1234
1 question asked

is it damaged beyond use/function? why do you feel obligated to replace it? but it seems there are 2 designs. 1 that has separate cup parts and 1 is all inclusive. i guess you could ask at the parts department as to which you might have or take it apart to find out?

Answered by fixitmr
24 questions asked