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I have a 2009 Chrysler Town and Country Limited

Tiny
NBEAVER
  • MEMBER
  • 2009 CHRYSLER TOWN AND COUNTRY
  • 53,000 MILES
I have a 2009 Chrysler Town and Country Limited. I took it in to have the navigation module system replaced. When I picked it up I noticed that where the compass display was suppose to show the direction on the EVIC in front of me, there were just 2 dashes. I asked them what happened and they said it must have just died and that it had nothing to do with the mechanic replacing the Nav system. I find that hard to believe. I think he hit something, which either overloaded a circuit or broke a wire. Can you offer some advice?
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Monday, November 5th, 2012 AT 12:03 AM

1 Reply

Tiny
ASEMASTER6371
  • MECHANIC
  • 52,797 POSTS
I would go back to the service manager and tell him you want it fixed as that is what you paid for.

There is only 1 connector for the unit. Not a difficult job to do. Dont blame the tech until you have all the facts. It could be a bad part as well.

Roy
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Monday, November 5th, 2012 AT 1:20 AM

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