insulting them does nothing for getting your truck fixed. if it was my shop, you would not be there anymore.

you should be communicating with the service advisor or manager not the techs.

you have a communcation issue here and they are reluctant to work with you due to your attitude.

try letting them do there job before giving anymore attitude.

Roy

Answered by ASEMaster6371 (expert)
24,973 answers provided

Oh I did they messed up. It is not my problem. I talked to the service department guy and also the tech. I am also calling the owner. If you were in my shoes and this was your car would you not be mad. They made me waste money on parts I did not work. If this was your shop and this is what happened and you said we are not helping you. I would take this to small claims court and I would win because I have all the documents and I would call the news team to come out and expose you. I have already talked to the best lawyer on the east cost and he said I would win with no problem. I am not mad at you but see would you not be mad if someone did a full diagnostics test and missed called the computer. I am out 500 dollars or more because they miss diagnosed it.

Response from sean03
164 questions asked

OK sean, you should not be responsible for any repair that did not fix your car. Did you contact GM customer service as they rate them on customer service and will effect there pays.

meanwhile, with all the talks of lawyers, is the car fixed and where is it??

if it were at my shop, it would have been diaged correctly and repaired properly.

Roy

Answered by ASEMaster6371 (expert)
24,973 answers provided

Hey I wanted to apologize for what I said. I am just at my limit. The truck is at the dealer. The car is not fixed. It is doing the same thing before the computer was changed. They started it in their lot. They did not drive it. They took it out the other day the truck died with the engine on. It would not move. So they shut it off and it would not start. They had to call a tow truck. When they got their the truck started. I will consider calling GM. Thanks for that advice. I believe in my heart that the fuel pump or the sending unit has gone bad. The truck is only getting 350hp out of 400hp. Their is a tach that gm installed in. If the sending unit or pump went bad will it throw a code. My mom keeps saying it is the ignition switch. I said no the engine would not crank. The truck cranks but won't fire off. The engine try's to turn over. now they want to charge me another 100 to do a diagnostic I was like no it is the exact same problem when I brought it in. I have changed the throttle body the powertrain relay and the ECM which they flashed any suggestions. Thanks for the help. I whish I coul bring it to your shop and have it done correctly.

Response from sean03
164 questions asked