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2002 Ford Explorer Repair Question


Topics covered: Door, Tool, Wiring.
Mileage: 100,000 miles.

Asked on April 6, 2012

Front Passenger side window won't go up; only down

I have replaced the regulator and got the same result. I then replaced the master switch (I read somewhere if it's bad, neither switch will work and got the same result. The window only goes down (can't go down any further so you hear the motor come on briefly). I switched the front passenger switch with the rear passenger side switch since I knew it worked and got the same result, just to rule out that the front passenger switch is faulty. What's left? Wiring? I wouldn't think it's a fuse since the other 3 work fine. Please help. It's especially frustrating.
Avatar Asked by sholderman

Answer

Replied on April 6, 2012

Throwing parts at it isn't the way to find the problem. It needs to be troubleshooted using a wiring diagram. If you have the tools and know how to read one, I will supply it to you.

Tiny Answered by Wrenchtech (expert)
14,743 answers provided
Replied on April 6, 2012

If I don't have the tools I'll buy them. Please send. Thanks!

Tiny Response from sholderman
1 question asked
Replied on April 6, 2012

You need more than tools to do this but I'll post one.

I need the build date of the vehicle. It's on a sticker on the door/door pillar.

Tiny Answered by Wrenchtech (expert)
14,743 answers provided

Replied on April 6, 2012

Okay. I'll have to look this evening when I'm home. All I know right now is that it's a 2002 Ford Explorer XLT. I'll reply again on Monday.

Tiny Response from sholderman
1 question asked
Replied on April 6, 2012

I need to know if it was built before 3/02 or after. The diagrams change.

Tiny Answered by Wrenchtech (expert)
14,743 answers provided
Replied on April 6, 2012

Here's my thought: the ground wire in the driver's door harness is broke. You bend a wire hanger enough times and it breaks. I think it's the tan/blue wire. Can you confirm? I'm not sure, but I don't believe that would've changed after March.

Tiny Response from sholderman
1 question asked