Either you have a stripped gear or something inside the seat is off track. The only thing you can do is remove the seat, remove its cover and inspect.

Answered by Jacobandnickolas (expert)
57,318 answers provided

Thanks for the prompt response. Repectfully, you have not told me anything I do not already know. What I was hoping for was information as to how to gain access the motor(s) in the seat back. Unbolting the entire seat from the floor is not a problem but having carefully examined the seat-back itself, I am at a loss as to how to go about removing the seat-back's covering without damaging it or making its re-installment impossible: the leather covering appears to be stitched completely - there is no velcro, zipper or snaps evident. I feel that once I get access to the guts of the head-rest motor I can address what is not working but I have no idea how to get to it. HELP! :-)

Response from Kevin Denby
1 question asked

Let me take a look at one in the AM. I'll get back with you.

Answered by Jacobandnickolas (expert)
57,318 answers provided

It has been sixteen AMs since your last post. Any luck?

Response from Kevin Denby
1 question asked