Check the relays and fuses.

Answered by rivermikerat (expert)
5,494 answers provided

Please excuse my ignorance but how do I access your response to my question?

Response from AnthonyI
1 question asked

Thanks for your suggestion.I checked the fuses - all seem ok. The forwards/backwards movement works but the up/down movemenmt doesn't work.

Response from AnthonyI
1 question asked

That means that either the switch is bad, or the motor is. Can you hear the motor trying to move?

Answered by rivermikerat (expert)
5,494 answers provided

Thanks for your continued support. I moved the seat back to listen for the motor. No audible sound. Now I can't get the seat forward again!

Response from AnthonyI
1 question asked

Ok. I don't have any diagrams for the 380. Using a meter or test light, verify that power is getting to the switch and being routed to the motor(s) properly by the switch. Then make sure the motor(s) is/are receiving power. If so, replacement is needed.

Answered by rivermikerat (expert)
5,494 answers provided