My 2007 Dodge Ram 2500 pickup with a 6.7L Cummins diesel and 6 speed manual transmission recently had the clutch go out. I found a local shop that was highly rated and he agreed to replace the clutch for $650 if I provided the parts. Any machining of the flywheel was extra. When I got the truck back it had a noticeable vibration when idling and driving. I used to work at Cummins and have a friend who is an expert on this engine. He suggested taking the transmission back off and running the engine without the clutch assembly then with a new flywheel only, then with the clutch assembly back on again.
The shop did this and found that the original flywheel was out of balance. They replaced it with a new OEM flywheel that I provided. As my engine was fine before I took it to the shop, somewhere in the repair process the flywheel was damaged. They did have the original flywheel re-surfaced before putting the clutch on the first time so it could have happened there or in the shop. It is possible that it was just time for this flywheel to fail.
My question is what is fair to pay the shop for having to tear it back down and replace the flywheel? They charged me another $600 the second time. I offered $400 and they grudgingly took it. Did they deserve the whole $600 or was I right to pay them less? I really want to do the right thing.
have the same problem?
Wednesday, September 23rd, 2015 AT 5:41 PM