I bought this used Audi from a Subaru dealer. It was clear the rotors were shot, so they agreed to "Fix the Brakes". They determined the rotors were all warped and beyond repair and then replaced all four rotors.
After I picked up the car, I took it to get new tires and they said "did you realize they put new rotors on without replacing the brake pad. That is simply not done. If you have warped rotors, that means your brake pads are bad, regardless of the wear remaining." The front brakes have 4mil and the back have 5mil.
I took it to an Audi dealer on an unrelated issue, and they pointed out the same thing and told me the old brake pads have now done damage to the new rotors. Not irreparable, but they've started creating grooves.
My question to you is, did they do the right thing by not replacing the brake pads along with the rotors, regardless of the wear left on them. They say "everyone I've talked to is just trying to sell me something" and won't take me seriously and they did nothing wrong since there was still life left in the pad (which I understand isn't really the point anyway). I'm hoping a non-invested third party expert may convince them. Thanks for your time and attention.
have the same problem?
Friday, July 11th, 2014 AT 1:46 PM