That is great that the source of the problem has been found. It is very nice of you to thank us for working with you. A lot of people don't thank us and even though, "No news is good news.", It is a good feeling to get a thank you for our work.
Now I am concerned about whether warranty will cover it or not. I am assuming that your warranty ran out at 36,000 miles, is that correct?
Have you ever complained about this issue within the warranty period? If so, you ca use that to get the problem fixed under retroactive warranty.
Also, go to the service manager at the Nissan dealer and ask to see all the recalls and ALL THE SERVICE BULLETINS. Service bulletins are essentially a recall that manufacturers are not required by law to fix because it is not a safety issue. Nissan and most manufacturers put out service bulletins to help the mechanics at the dealership diagnose vehicles. They also are distributed to the production line. So, the problem is taken care of at the factory. Because of this, service bulletins are effective for a certain VIN number lot. So, if your VIN falls within that list of VIN numbers, you have something to back you to get the issue fixed for free. Unfortunately, this is somewhat a subjective issue and the decision is usually up to the dealership. If you can go to another dealership to see if they will fix it for free, do so as I am guessing it is an expensive repair.
I had an S-10 that made a knocking noise and I complained about it within the warranty period, but there was not a bulletin out until almost a year after my warranty was over. I found out about the bulletin when I had a dealership fix some bodywork. They turned me down even though there was a bulletin and I had repair orders documenting the fact that I complained about it since I first got it. After going to 2 other dealers, I got my 65,000 mile motor replaced with a new factory crate motor.
You might consider an aftermarket stereo. However, none of the steering wheel functions will work unless you get a, "programmable remote control" for stereo control. I don't know if they give you all the steering wheel button functions.
Let me know if you need any help researching the issue or if you have any questions.
Saturday, February 5th, 2011 AT 9:58 PM