Replacing shock absorbers is a common mistake. They have nothing to do with suspension ride height. As proof, you can push a regular shock absorber to any position by hand and it will stay there. Even when you have a gas-charged shock absorber, those will extend by themselves, but you can still collapse them by hand. How is that going to hold up the 1500 pounds on one corner of the vehicle? Also, when you remove a shock absorber, the vehicle doesn't sag to the ground.
It's the springs that affect ride height. Not counting the fancy air springs, there are three types of springs. Leaf springs today are only used in the rear. Coil springs are most common, but a lot of Chrysler products used torsion bars for the front suspension. You're going to have to tell me which type you have. The big advantage to torsion bars is they're easily adjustable. As a suspension and alignment specialist, I know the correct ride height is critical for proper handling, braking balance, and steering control. I have a suspicion your mechanic adjusted the torsion bars down to remove them or to gain access to something. If this is the type of springs you have in the front, it's just a matter of adjusting them back up.
Every tire and alignment shop will have a small book that shows where to take the measurements on your vehicle and what they should be.
Wednesday, September 23rd, 2015 AT 9:01 PM