Heater will not work?

Tiny
MELYMAT
  • MEMBER
  • 1997 FORD EXPLORER
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 150,000 MILES
The heat doesn't work, I changed the thermostat and still doesn't work. But the 2 hoses going to fire wall are hot but the blower throw only cold air? My question is what should I do now?
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Saturday, December 11th, 2010 AT 3:58 PM

36 Replies

Tiny
JDL
  • MECHANIC
  • 16,098 POSTS
You may have to check the directional doors/actuators under the dash. This guide and video can help.

https://www.2carpros.com/articles/car-heater-not-working

and

https://youtu.be/SNRb6pSwYuU

Please run down these guides and report back.
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Saturday, December 11th, 2010 AT 4:04 PM
Tiny
JDL
  • MECHANIC
  • 16,098 POSTS
You can do a self-test for some hvac codes.
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Saturday, December 11th, 2010 AT 4:12 PM
Tiny
WRENCHTECH
  • MECHANIC
  • 20,758 POSTS
The self test will help you if you have an Auto temp control system but not if yours is manual.

Your going to have to access the blend door actuator under the dash to see if it's working or if the door may be jammed.

Here is a TSB about a problem they were having with that vehicle.

Article No.
98-23-20

11/23/98
FORD:
1997-98 CROWN VICTORIA, TAURUS

LINCOLN-MERCURY:
1997 TOWN CAR
1997-98 CONTINENTAL, GRAND MARQUIS, SABLE

LIGHT TRUCK:
1997-98 EXPLORER, MOUNTAINEER

This TSB article is being republished in its entirety to remove reference to the 1998 Town Car.
ISSUE
Some vehicles with a very low odometer reading may experience a lack of temperature control. This may be caused by the incorrect blend air door actuator being installed during the manufacturing process.

ACTION
Install the correct blend air door actuator. Refer to the following text and Actuator Chart to determine if the correct blend air door actuator is installed on the vehicle.

Vehicles which are equipped with manual and Electronic Automatic Temperature Control (EATC) use different actuators. The actuators are marked "MAN" for manual and "EATC" or "ATC" for EATC systems. These markings are found on the part number sticker on the actuator.

1998 actuators differ from 1997 actuators on some vehicles (Crown Victoria/Grand Marquis, Continental, Explorer/Mountaineer) and are not interchangeable. Installation of the wrong actuator can cause potentiometer failure on manual systems, and no temperature control for both manual and EATC systems, as well as Diagnostic Trouble Code (DTC) 24 or 25 on EATC systems.
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Saturday, December 18th, 2010 AT 2:04 PM
Tiny
CHARLES BRADSHAW
  • MEMBER
  • 1 POST
  • 1997 FORD EXPLORER
Heater problem
1997 Ford Explorer 6 cyl Four Wheel Drive Automatic i2oooo miles

all hoses are hot, to and from heater core blend door is working I raised the front end up took off radiator cap let engine run to operating temp heater started to put out heat. But then I jacked the car back down and backed out of the driveway and it started blowing cold air again. Please help me.
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Sunday, September 27th, 2020 AT 11:48 AM (Merged)
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 108,005 POSTS
THat is a tough one. THis may sound elementary, but is the coolant full? Also, have you checked to make sure there isn't an air block. When the heater core hoses are hot, the only other thing that could be stopping heat is the blend door.

Let me know about the coolant level. Also, let me know if any work was done on the cooling system prior to the problem starting.

Joe
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Sunday, September 27th, 2020 AT 11:48 AM (Merged)
Tiny
JULIAVANCOUVER
  • MEMBER
  • 1 POST
  • 1997 FORD EXPLORER
  • V8
  • 4WD
  • AUTOMATIC
  • 150,000 MILES
Out if nowhere it seems the heater has been blowing mild air (not heating up)into the cabin of my car. I looked at my rad and levels of antifreeze and checked my oil. My "engine light" has been on for awhile ever since the gas cap was left off by mistake- could this cause any of the cabin heat problem?
Is this dangerous to my engine? Could a pipe or tube be cracked? How do I check this? Diagrams anyone :)
Is this something I can fix on my own? What do I need to be looking at now to fix the heater?
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Sunday, September 27th, 2020 AT 11:48 AM (Merged)
Tiny
MERLIN2021
  • MECHANIC
  • 17,250 POSTS
I'm not following the question, what is mild air? Any time ANY part be it a hose pipe clamp gasket. Etc. Etcleaks, it's not favorable.
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Sunday, September 27th, 2020 AT 11:48 AM (Merged)
Tiny
BETTY BAYLISH
  • MEMBER
  • 1 POST
  • 1997 FORD EXPLORER
Heater problem
1997 Ford Explorer V8 Four Wheel Drive Automatic 0

when you turn on the heater, only cold air comes out, change the thermasstat
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Sunday, September 27th, 2020 AT 11:48 AM (Merged)
Tiny
RICKMAR
  • MECHANIC
  • 170 POSTS
You could have a "Blend Door Actuator" problem.
The door is not moving in the direction to receive hot air from the heater core. It is a very expensive repair.$1000+. The whole dash needs to be removed
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Sunday, September 27th, 2020 AT 11:48 AM (Merged)
Tiny
JASON7678
  • MEMBER
  • 1 POST
  • 1997 FORD EXPLORER
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 330,000 MILES
My heater is not working checked core and is ok hoses and all hooked up properly
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Sunday, September 27th, 2020 AT 11:48 AM (Merged)
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 108,005 POSTS
With the engine hot, running, and the heater on high, are both heater core hoses hot? Also, is the coolant level full?

Let me know.

Joe
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Sunday, September 27th, 2020 AT 11:48 AM (Merged)
Tiny
CHERI DARNELL
  • MEMBER
  • 1 POST
  • 1997 FORD EXPLORER
  • 4.0L
  • V6
  • 4WD
  • AUTOMATIC
  • 230,000 MILES
My sister recently bought the SUV listed above. Long story short supposedly the only thing wrong with the heater was the thermostat. So I change the thermostat still no heat. I start tinkering around and found some vacuum leaks fixed them. That fixed the controls that switched from defrost, vent, floor but still no heat. My next step was the blend door. It wasn't working and didn't have the money for a new one so I cut a small hole squeezed my hand in there and closed it manually. Still no heat. So I drained the system and flushed it and let me tell you what I probably got about a cup of rust and whatever else out of it. Filled it with the proper mix of coolant. Warmed the truck up and boom got heat. Yeah I'm done with this Ford. Not a fan of Ford but she's my sis so yeah. Anyways 4 days later she calls telling me no more heat again. So I flush it again because wow that was a lot of whatnot that came out the first time. Fill it back up warm the truck up and I get heat for about 5 minutes and she starts blowing cold again. I shut the truck off wait about 10 minutes start the truck it's warm for about 2 minutes then goes cold. Does this mean she's got a bad heater core or is there something I'm missing? Any help would be appreciated. Thanks.
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Sunday, September 27th, 2020 AT 11:48 AM (Merged)
Tiny
SCGRANTURISMO
  • MECHANIC
  • 4,897 POSTS
Hello again,

You could have a problem with electrolysis if the cooling system on the vehicle had strictly water running through it for an extended period of time. It will produce a lot of crude and debris that can clog the cooling system. I would remove the hoses going to the heater core and ensure that is not debris in them. Also you might want to check the water pump. There should be a hole on the bottom of it called a weep hole that will leak coolant if the water pump's bearing is starting to fail. Also check the tension on the serpentine belt and make sure that it is spinning the water pump sufficiently enough to keep the coolant circulating. Please get back to us with what you find out.

Thanks,
Alex
2CarPros
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Sunday, September 27th, 2020 AT 11:48 AM (Merged)
Tiny
PUPPYLOVE
  • MEMBER
  • 1 POST
  • 1997 FORD EXPLORER
The heater in my explorer will not get hot. The blower works, but it will not get hot. I had the theromostat changed & it has antifreeze in it. I was told that the heater core could be bad. Do you think this is a logical assumption. I am a female & I don't know a lot about cars, but I do not want to keep repairing parts that are not broken. [/I][/b]

type of vehicle:1997 ford explorer xlt
approximately - 115,000 miles
2 wheel drive
v6 engine
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Sunday, September 27th, 2020 AT 11:49 AM (Merged)
Tiny
DOLPHAN68
  • MEMBER
  • 1 POST
I had the same trouble with my 1996 Explorer. Try turning the heat all the way to the right, then back about 1/8 of an inch. I always like those free fixes, I hope this works for you.
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Sunday, September 27th, 2020 AT 11:49 AM (Merged)
Tiny
SDEERAN
  • MEMBER
  • 2 POSTS
Your vehicle is equipt with a heater control valve under the hood in the heater hose. This could be stuck shut. After truck warms up check to see if both hoses are hot. If so your problem could be in the blend door motor behind the dash
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Sunday, September 27th, 2020 AT 11:49 AM (Merged)
Tiny
MGALLARD
  • MEMBER
  • 2 POSTS
  • 1997 FORD EXPLORER
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 82,000 MILES
The problem is the heater is always on. When you select vent from the selector you get hot air. You get hot air when you select anything but max air conditioning. If you select max air conditioning, you eventually get cold air. This explorer has the potentiometer temperaure selector. I can hear the compressor cycling when the heater is on (heat selected, temperature control set to the right "red'). It comes on for a second then shuts off for about 10-15 seconds, and cycles like that unless you turn the heater selector to "OFF".
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Sunday, September 27th, 2020 AT 11:49 AM (Merged)
Tiny
404SEWARD
  • MEMBER
  • 1 POST
Hi--I have exactly the same problem. Did you ever figure out what was wrong?
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Sunday, September 27th, 2020 AT 11:49 AM (Merged)
Tiny
MGALLARD
  • MEMBER
  • 2 POSTS
I was told it was the blend door actuator motor, although I can feel and hear the actuator motor moving when I twist the temerature knob (it's located directly behind the glove box, just push in the tabs with rollers on each side of the glove box when it is open, and it will swing down out of the way). The motor and electrical connector are mounted right on top of the plenum (white is white plastic in contrast to the black plastic of the plenum). When you move the temp knob (with the ignition ON), you should be able to hear and feel the blend door actuator motor running. I can hear and fell mine, but there's no way to tell if it is moving and STAYING in the right place. I have gone through all of the electrical tests listed in the Ford factory service manual, and everything checks out OK. At the end of the procedure it just says to repalce the motor. Not an easy task, as it looks like you would have to remove the A/C plenum, along with major portions of the dash to do that. That's where I am with that today!
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Sunday, September 27th, 2020 AT 11:49 AM (Merged)
Tiny
DANIEL E HALSTEAD SR
  • MEMBER
  • 1 POST
  • 1997 FORD EXPLORER
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 145,000 MILES
Intalled new thermostat 192, checked flow thru htr core good, hoses hot thermostat opens but still no hot air. Air cond works fine.
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Sunday, September 27th, 2020 AT 11:49 AM (Merged)

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