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1999 Ford E-Series Van Can't get in

Tiny
MRSRATBAG
  • MEMBER
  • 1999 FORD E-SERIES VAN
Electrical problem
1999 Ford E-Series Van

This morning my father tried to open his van, but the automatic lock release didn't work, and when he tried his key it also wouldn't work on any of the locks. We are baffled as to what might be the cause and how to even begin to fix it.
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Sunday, July 13th, 2008 AT 12:03 PM

7 Replies

Tiny
KHLOW2008
  • MECHANIC
  • 41,815 POSTS
Hi mrsratbag,

You sure he got the correct set of keys?

If the key don't turn in the cylinders, they could be stuck, try using some rust remover to spray into the cylinders and try again.
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Sunday, July 13th, 2008 AT 12:11 PM
Tiny
MRSRATBAG
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Yes, both he and my mother tried their keys in all the locks, but to no avail. I've never seen a problem like this. It worked fine yesterday!
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Sunday, July 13th, 2008 AT 12:19 PM
Tiny
KHLOW2008
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Hi mrsratbag,

Can the keys turn in the slot?
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Sunday, July 13th, 2008 AT 12:22 PM
Tiny
MRSRATBAG
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No; it goes in, but won't turn.
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Sunday, July 13th, 2008 AT 12:27 PM
Tiny
KHLOW2008
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Hi mrsratbag,

I'd rather say they got the wrong set of keys.
Maybe they got the wrong vehicle ;)
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Sunday, July 13th, 2008 AT 12:31 PM
Tiny
MRSRATBAG
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You would almost think so, but it is indeed the correct keys and the correct vehicle (pretty distinctive). I've never heard of such a weird thing myself!
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Sunday, July 13th, 2008 AT 1:37 PM
Tiny
KHLOW2008
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Hi mrsratbag,

Guess you need to get a locksmith to get it open.

Make sure the car registration is correct, we don't want anbody to be charged for attempted car breaking.
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Monday, July 14th, 2008 AT 7:32 AM

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