Mechanics

CHEVY WATER PUMP REPAIR

2002 Chevrolet Suburban

Other Category problem
2002 Chevy Suburban V8 Four Wheel Drive Automatic 137500 miles

I TOOK MY 2002 SUBURBAN TO A CHEVY DEALERSHIP BECAUSE MY LOW COOLANT LIGHT WAS COMING ON & I COULD SMELL A SLIGHT OVERHEAT SMELL WHEN I GOT OUT OF THE TRUCK -- I HAD MY WATER PUMP REPLACED BECAUSE THIS IS WHAT THEY SAID I NEEDED. AT THAT TIME A HAD NO VISIBLE LEAKS. AFTER PICKING IT UP I COULD STILL SMELL THE OVERHEAT SMELL AND ABOUT 3 DAYS LATER THE LOW COOLANT LIGHT COMES BACK ON AND I THEN HAD A VERY PROMINANT LEAK OF COOLANT UNDER THE TRUCK. I TOOK THE TRUCK BACK TO THE DEALER AND WITHIN 10MINUTES THEY TELL ME THAT COOLANT HAS LEAKED INTO MY ENGINE. THEY MENTIONED AN O-RING AND A T(THING) THAT HAD BROKE. WERE'NT THEY RESPONSIBLE FOR MAKING SURE THESE WERE REPLACED WITH THE NEW WATER PUMP? WOULD THE 0-RING AND COOLANT OUTLET GASKET PREVENT COOLANT FROM LEAKING INTO MY ENGINE? THEY ALSO DID AN OIL CHANGE WITH THE WATER PUMP - IF IT WAS LEAKING INTO THE ENGINE BEFORE THE WATER PUMP WAS REPLACED SHOULD'NT THEY HAVE CAUGHT IT? (I HAD ALSO PAID FOR A MULITPOINT INSPECTION/DIAGNOSIS WITH THE WATER PUMP REPAIR). I BELIEVE THE MECHANIC WAS NEGLEGENT AND THE DEALERSHIP SHOULD BE RESPONSIBLE FOR MY REPAIRS? Thanx
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MONICANADINE
February 15, 2008.




If it is a leak directly related to the w/pump, them yes it is their baby. The tech shopuld have rechecked the system after the repair to be sure it was fixed, but that doesnt make him responsible for everything that goes wrong with your Sub. Im not sure how coolant leaked into the engine from the water pump, it doesnt connect to any passages that would let water contaminate the engine oil

Tiny
Jack42
Feb 15, 2008.


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