Is steering wheel locked? Try pulling steering wheel hard left while turning key in ignition. More information about this issue can be found at the following link.
Let me know what happens after trying these steps and I will follow up.
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Apr 6, 2021 at 6:46 PM
Repair Safety Notice: This information is for general instructional purposes only. Vehicle repair can be dangerous. Verify all information, follow manufacturer service procedures, use proper tools and safety equipment, and consult a qualified repair shop when needed.