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Fuel door does not open

Tiny
MARYBELMOM
  • MEMBER
  • 2011 KIA SORENTO
  • 3.5L
  • V6
  • 2WD
  • AUTOMATIC
  • 95,000 MILES
When we push the button the fuel door does not open we have to have two people; one pushing the button and one prying the door open. How do we fix this?
Friday, March 14th, 2014 AT 5:10 PM

5 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,882 POSTS
There is a Tech Service Bulletin on that issue, it has to do with the spring in the door Attached below is all of the instructions/information you need to fix it. Check out the diagrams (Below). Please let us know if you need anything else to get the problem fixed.

Cheers, Ken
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Tuesday, November 22nd, 2016 AT 2:12 PM
Tiny
DEH
  • MEMBER
  • 2 POSTS
  • 2014 KIA SORENTO
  • 4 CYL
  • 4WD
  • AUTOMATIC
  • 64,000 MILES
The solenoid actuates but the door does not pop open. I put a piece of insulation on the side opposite the hinge and it pops open when that little bit of pressure is on the door when it is closed.
Does the same fix apply that you have in your post at: https://www.2carpros.com/questions/2011-kia-sorento-fuel-door

This applies to a 2011 Sorento. We have a 2014 Sorento LX.
Let me know if you have any questions.
Thanks very much.
Dan
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Tuesday, December 4th, 2018 AT 11:33 AM (Merged)
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,882 POSTS
Hello, yes the same fix applies as the featured post. Please let us know if you need anything else to get the problem fixed.

Cheers, Ken
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Tuesday, December 4th, 2018 AT 11:33 AM (Merged)
Tiny
DEH
  • MEMBER
  • 2 POSTS
Our 2014 does not have the tab where the rubber tube fits over. Is there a spring that is hidden in the area where the hinged part of the door is fastened to the vehicle? If so, how would it be accessed to repair/replace it?
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Thursday, December 6th, 2018 AT 3:17 AM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,882 POSTS
Here are the fuel door removal diagrams and instructions so you can remove it to look at the hinge. Check out the diagrams (below). Please let us know what you find. We are interested to see what it is.

Cheers, Ken
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Saturday, December 8th, 2018 AT 1:24 PM

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