Instrument cluster not working

Tiny
YODERCYCLE15
  • MEMBER
  • 2008 FORD CROWN VICTORIA
  • 4.6L
  • V8
  • 2WD
  • AUTOMATIC
  • 140,000 MILES
Having problems with my instrument cluster working everything from the tach to the fuel Gauge doesn't work. No fuse is blown. Sometimes when driving it will turn on but very briefly. I believe it is a ground issue but don't know where to begin.
Wednesday, November 5th, 2014 AT 3:59 PM

6 Replies

Tiny
HMAC300
  • MECHANIC
  • 48,601 POSTS
Hello,

I would try removing the cluster and checking the connector at the rear of the cluster there sounds like it has a bad connection. If the connection is okay I would replace the cluster with a used or rebuild unit here is a video that shows the job being done on a similar car with instructions to do your can in the diagrams below.

https://youtu.be/_HEC44xENxw

Check out the diagrams (Below). Please let us know if you need anything else to get the problem fixed.
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Thursday, November 6th, 2014 AT 12:39 PM
Tiny
BOOPERIII
  • MEMBER
  • 1 POST
Get a cluster cost me $60.00
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Monday, February 11th, 2019 AT 11:54 AM
Tiny
O8PANTHER
  • MEMBER
  • 18 POSTS
  • 2008 FORD CROWN VICTORIA
  • 4.6L
  • V8
  • RWD
  • 126,000 MILES
I have a police interceptor and it has a dim digital odometer.
All other cluster gauges work and illuminate properly at full brightness. How can I fix this?

As for my instrument panel my headlight controls do not light up, my climate control lights work intermittently but not during drive cycle. They might be on or off when I start vehicle. Not sure if these problems related or individual. Oh and my reverse lights do not work.

Could my low light control module be the culprit or is it most likely loose or disconnected wires?

I know the PD often destroy electrical systems by carelessly ripping out police equipment to get vehicles ready for resale. It was not a patrol car. No divider roof light holes and only four screw holes in dash by next to door and steering wheel. Plus it has a Factory CD player and power seat. I was hoping that the electrical systems were okay because it was not butchered by the PD.
Guess I was wrong again!

Any body familiar with police interceptor electrical systems and common problems. Any and all help would be appreciated.

I still love this site despite the mobile unfriendliness. It is so much better than the often contradicting information given forum members. I think I am addicted!
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Monday, February 11th, 2019 AT 6:51 PM (Merged)
Tiny
CARADIODOC
  • MECHANIC
  • 33,727 POSTS
There is no easy way to put this, but Ford is one of the leaders at building in totally unnecessary, and unreliable electronics. The moisture, dust, and vibration is the worst possible environment to expect delicate electronics to survive in. To add to the misery, the dozens of computers all talk back and forth to each other, and a problem with one can show up as a symptom for another. In Ford products, the most intelligent computer on the car, meaning the most involved with all the other systems, is the instrument cluster. Nothing happens without him being involved. The cluster is even the first of two computers involved in blowing the horn. The engineers found a solution where there was no problem.

In the case of dim sections on the instrument cluster, that is not caused by anything other than a problem on the cluster itself. If you do a Google search for "instrument cluster repair", you will find hundreds of listings for places that repair the multitude of GM problems. Most of those places also do the Ford repairs. Some only accept units through new-car dealers' parts departments, but most will accept a cluster from the owner. If you send yours in, it will come back with the same mileage. If they are able to ship out a replacement cluster first, they will program in the mileage, and when necessary, they are usually able to program in the vehicle ID number so you can just plug the cluster in and it will work.

Another source of problems is Ford's "GEM" module, (Generic Electronic Module). That is their name for their Body Computer. That is involved with lights, wipers, seat belts, etc. Basically all the things we had for many decades, but that never needed a computer before. One recurring source of trouble has been corrosion buildup between adjacent connector terminals. Look at that when a symptom occurs when something seemingly unrelated takes place. A good example is the wipers run intermittently when the tail lights are turned on.

The best place to start with this is to find a mechanic with a scanner that can access all the computers, and have him read and record all of the diagnostic fault codes. Even the heater controller is a computer module and it can store fault codes. The engineers tell us diagnosis is much easier today because all these computers detect problems and set fault codes directing us to the circuits that need further diagnosis. The problem is the majority of the problems are caused by those computers and their sensor circuits. Customers today insist on having all the latest technology in their cars, then they do not understand why they have so many problems and expensive repairs.
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Monday, February 11th, 2019 AT 6:51 PM (Merged)
Tiny
2CP-ARCHIVES
  • MEMBER
  • 4,542 POSTS
  • 2008 FORD CROWN VICTORIA
  • 115,000 MILES
My dash doesn't work a friend told me it might be a cluster fuse any idea where that could be?
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Saturday, May 23rd, 2020 AT 4:46 PM (Merged)
Tiny
RACEFAN966
  • MECHANIC
  • 5,029 POSTS
When you say don't work what do you mean? Is the guages not working the lights not working or nothing is working at all?
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Saturday, May 23rd, 2020 AT 4:46 PM (Merged)

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