It sounds like the tumbler has gone bad or may have frozen. Do you live in a cold climate?

Answered by Jacobandnickolas (expert)
57,475 answers provided

Yes it is 27 degrees right now what is a tumbler?

Response from eshuby
1 question asked

The tumbler is the part that the key goes into. It is made to turn only when the correct key is used.

Just for the heck of it, try running a hair dryer on it to see if something has frozen. They even make a product just for frozen tumblers.

Try that and let me know if it helps. If not, then we need to think about replacing the tumbler.

Joe

Answered by Jacobandnickolas (expert)
57,475 answers provided

Thanks I will try and let you know I had to leave it somewhere and get a ride so I will let you know.
Thanks so much,
Elaine

Response from eshuby
1 question asked

Thanks so much Joe you were right it was frozen.
Blessings,
Elaine

Response from eshuby
1 question asked

Elaine,
Great!!! That was an easy fix. If you go to the parts store, they make a product that you can spray into frozen door tumblers. I would say keep it in the car, but if you have luck like me, it will be in the car when the locks freeze in the lock position. (lol) Maybe put it in your coat pocket.

Take care and let us know if you have questions in the future.

Keep Warm!
Joe

Answered by Jacobandnickolas (expert)
57,475 answers provided