If the system is the same as on the late '90s models, look at the link going to the rear latch. Remove lots of bolts to pull the metal plate back, then the link is clipped into a spring-metal clip. You normally disconnect that link to do other repairs, then let everything center itself, then pop the link into the clip. That's the way it's adjusted. Since you found a way to open the door, that link did not pop out of the clip, but it could be slightly bent in which case it won't move the right amount to work the latch. I can't remember if that linkage pulls or pushes to open the latch, but play with that one from inside the door.

Answered by caradiodoc (expert)
17,308 answers provided

Thanks. Not sure if it's the same or not. This has a motorized open/close system on that door. That still seems to function properly if you partially close the door. (Motor kicks in and pulls the door the rest of the way shut.) It will not OPEN the door, tho. Push any of the buttons to activate the system and it will not work. (The 2 in the van and either of the key fobs.) I will take a look at the latch mechanism. I didn't want to go tearing into it before I had an idea of what I was getting into.

Response from raymondswinsick
1 question asked

I never had to get involved with motorized doors. I left the dealership in '99.

Check if the power lock function works properly. There was a real common problem with the lock motors breaking. The plastic actuator rod would come out too far and jam, and that could prevent the latch from releasing from inside and outside. That entire metal plate had to be unbolted because the screws for the lock motor were on the back side. Once unbolted, you could swivel it to unhook it, then the lock could be manually unlocked and the latch would work fine.

Answered by caradiodoc (expert)
17,308 answers provided

Thanks. That makes complete sense. I will give it a shot and see if that's what it is and post back for future references.

Response from raymondswinsick
1 question asked