Heater problem
1997 Ford Explorer 6 cyl Four Wheel Drive Automatic 150000 miles

how much time is involved in replacing to blend doors and or the actuator, and trouble shooting them

Hello –

First, can you let me know if you have a 4.0L SOHC VIN E or 4.0L VIN X for the engine? The VIN is the 8th digit of your vehicle VIN number.

Next, why do you think your blend doors etc are bad – what is going on with the vehicle, no hot air in the passenger area?

Thanks for the donation

Please let us know if what the final fix was for your car so we can better assist others. Thanks!

Find a car repair manual for your car repair questions.

ImpalaSS wrote:

Hello – First, can you let me know if you have a 4.0L SOHC VIN E or 4.0L VIN X for the engine? The VIN is the 8th digit of your vehicle VIN number. Next, why do you think your blend doors etc are bad – what is going on with the vehicle, no hot air in the passenger area? Thanks for the donation Please let us know if what the final fix was for your car so we can better assist others. Thanks! Find a car repair manual for your car repair questions.

the truck has both heator hoses hot, when i turn the switch from hot to cold and back i can not hear any noise from under dash the dealer says that the blend doors and the acctuators go bad usuly can you tell me how much time to r and r the heator box to get to the blend doors

Hello –

There are several doors – I have provided a quote for time per your request. It also depends on your mechanical abilities.

I have also attached two TSBs about discussions on this.

Hope this helps.

Thanks for the donation

Please let us know if what the final fix was for your car so we can better assist others. Thanks!

Find a car repair manual for your car repair questions.


Article No.
99-8-8

05/03/99

CLIMATE CONTROL - ERRATIC OR INSUFFICIENT
TEMPERATURE CONTROL - EATC EQUIPPED
VEHICLES - SERVICE TIP

LIGHT TRUCK:
1995-1999 EXPLORER
1997-1999 MOUNTAINEER

ISSUE
Concerns of erratic or insufficient temperature control, where temperature control does not match setpoint, or where temperature gradually wanders away from setpoint have arisen. These concerns may be caused by various items that are listed in this Service Tip TSB article.

ACTION
Follow Service Tips indicated to aid in normal diagnosis of the Electronic Automatic Temperature Control (EATC) system.

SERVICE TIP
Refer to the following diagnostic procedure according to the symptoms listed if no Diagnostic Trouble Codes (DTCs) are obtained from the EATC self-test, which should be performed prior to any other diagnosis.

Vehicles with "No/Erratic temperature control," or "System works in Auto, but not in Manual mode" symptoms:

Drive actuator in both directions while visually checking actuator for movement.

1. If there is movement, remove actuator and visually che6k blend door where the actuator rod inserts for cracks. The instrument panel does not have to be removed for this operation. If the door is cracked, order a service plenum. Refer to the Service Plenum Tips in this article.

2. If there is no movement, diagnose system according to pinpoint tests in the appropriate Explorer/Mountaineer Workshop Manual.


Vehicles with "System does not maintain setpoint temperature" or "Setpoint is reached but system gradually cools" symptoms:

Inspect the in-car temperature sensor aspirator tube for proper connection at both ends. Also check to make sure the in-car temperature sensor housing is attached to AND FIRMLY seated to the dash panel. The sensor is mounted on two (2) pins. It is possible for the sensor to be attached to the pins but not seated against the dash panel which will cause this symptom.

EATC ASPIRATION TEST

This test will determine if the In-Car Temperature Sensor (ICTS) is receiving enough aspiration. A lack of aspiration can result in an incorrect ICTS reading and cause the automatic temperature control to act erratically with symptoms like: EATC blowing too cold or too warm.

1. Cut a piece of toilet paper or tissue paper about 2.5x2.5 cm (1x1") (paper towel will not work).

2. Turn the key on, turn fan speed to HIGH BLOWER, select PANEL or VENT mode.

3. Place the piece of tissue paper over the aspirator grille opening, if aspiration (suction) is present, the tissue paper should "stick" to aspirator grille.

4. Slowly lower the fan speed to LOW BLOWER. The tissue paper should still "stick" to aspirator grille.

5. Turn fan to HIGH BLOWER, then turn fan OFF. Tissue paper should fall off.

6. If the tissue paper falls off the aspirator grille when the fan is ON:

a. Check that the aspirator hose is properly connected at both ends (at plenum case and ICTS).

b. Check for proper size aspirator hole in heater plenum (19 mm (3/4") 1999 model year only).

c. Check that the ICTS is properly sealed against dash panel with no gaps.

d. Check for kinks and cuts in the aspirator hose.

e. Repair as needed.

Other

^ Check for proper operation of the heater water valve. Visually inspect vacuum hose for kinks, leaks, or disconnects.

^ Temperature differentials between panel and floor vents in mix modes and temperature setpoints that are not at full cool. Setpoints not at full cool or full heat may exist and are a normal concern and not repairable.

SERVICE PLENUM TIPS

This procedure applies to 1995-1999 Explorers when service of the blend door/plenum or actuator is concerned. The following applies to EATC-equipped vehicles:

1. 1998 and 1999 blend door actuators are electronically different than 1995-1997 blend door actuators and cannot be interchanged.

2. The service plenum for 1995-1999 model year vehicles is the 1999 model year Plenum (F87Z-18471-DA).

3. The service plenum may be different from the plenum being removed from the vehicle in the following ways:

a. The service plenum has the blend door actuator mounting bracket molded in the plenum. If you have a new or original actuator with the mounting bracket attached, remove the bracket and discard.

b. The service plenum will have a hole about 19 mm (3/4") diameter near the heater core cover. This hole is the location for the aspirator tube connection on 1999 model year vehicles. If the service plenum is installed on an earlier model, this hole should be plugged.

c. The service plenum has a nylon blend door which is stronger than the ABS plastic door installed on vehicles built through April 1998.

4. When installing actuators on the plenum, there will be pressure on the door if the actuator is driven to full heat or full cold position. This is necessary to seat the door and is not the cause of blend door breakage that occurred on earlier vehicles. Driving the actuator to a midrange position will allow easy installation of the actuator.





Article No.
98-23-20

11/23/98

FORD:
1997-98 CROWN VICTORIA, TAURUS

LINCOLN-MERCURY:
1997 TOWN CAR
1997-98 CONTINENTAL, GRAND MARQUIS, SABLE

LIGHT TRUCK:
1997-98 EXPLORER, MOUNTAINEER

This TSB article is being republished in its entirety to remove reference to the 1998 Town Car.

ISSUE
Some vehicles with a very low odometer reading may experience a lack of temperature control. This may be caused by the incorrect blend air door actuator being installed during the manufacturing process.

ACTION
Install the correct blend air door actuator. Refer to the following text and Actuator Chart to determine if the correct blend air door actuator is installed on the vehicle.

Vehicles which are equipped with manual and Electronic Automatic Temperature Control (EATC) use different actuators. The actuators are marked "MAN" for manual and "EATC" or "ATC" for EATC systems. These markings are found on the part number sticker on the actuator.

1998 actuators differ from 1997 actuators on some vehicles (Crown Victoria/Grand Marquis, Continental, Explorer/Mountaineer) and are not interchangeable. Installation of the wrong actuator can cause potentiometer failure on manual systems, and no temperature control for both manual and EATC systems, as well as Diagnostic Trouble Code (DTC) 24 or 25 on EATC systems.



Refer to the Actuator Chart to determine if the correct actuator is installed into the vehicle and service as required.




Parts Block

OTHER APPLICABLE ARTICLES: NONE

SUPERSEDES: 98-10-3

WARRANTY STATUS: Eligible Under The Provisions Of Bumper To Bumper Warranty Coverage

OPERATION DESCRIPTION TIME

982320A install Correct Blend Air 2.3 Hrs.
Door Actuator (Crown
Victoria/Grand Marquis)

982320B Install Correct Blend Air 0.7 Hr.
Door Actuator
(Taurus/Sable)

982320C Install Correct Blend Air 1.2 Hrs.
Door Actuator (Continental)

982320D Install Correct Blend Air 2.5 Hrs.
Door Actuator
(Explorer/Mountaineer)

982320E Install Correct Blend Air 1.2 Hrs.
Door Actuator (Town Car)

DEALER CODING
CONDITION
BASIC PART NO. CODE
19E616 12

OASIS CODES: 208000, 208100, 208200, 208300, 208999